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- Tasks: Connect with customers and provide expert health and wellness advice to enhance their wellbeing.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and diversity.
- Benefits: Enjoy competitive pay, employee discounts, flexible benefits, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in health and wellness.
- Qualifications: Passion for health, strong communication skills, and a willingness to learn.
- Other info: Full training provided, with opportunities for career growth and a positive team culture.
Salary
The salary for this role is £12.98 and up to £14.36 across selected locations within London. No previous experience required & full training will be provided
Do you have a passion for health, wellness, and making a difference?
If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
- Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
- You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
- This is an interactive, people-focused role – you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs.
- This is a sales-based role, but it’s all about team success—no competitive, performance-based commission here.
- We’ll support you to complete a Healthcare Training Programme at NVQ2 level.
- We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you’ll need to have
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated, sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at Boots rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\\\’s next
If your application is successful, you\\\’ll be invited to an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS, PVG or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Health and Wellness Sales Advisor employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Wellness Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their health and wellness products. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. Focus on how you would approach someone in-store and offer them help with their health needs.
✨Tip Number 3
Be ready to share your passion! During the interview, talk about why health and wellness matter to you. Share any personal experiences or interests that relate to the role, as this can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the omni-channel experience we offer.
We think you need these skills to ace Health and Wellness Sales Advisor
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see how much you care about making a difference in people's lives, so share any personal experiences or interests that relate to the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with what we’re looking for. Use keywords from the job description to demonstrate that you understand the role and can contribute to our team’s success.
Be Genuine: When writing your application, be yourself! We value authenticity, so don’t be afraid to let your personality come through. This is a people-focused role, and we want to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before the interview, take some time to research the health and wellness products that the company offers. Familiarise yourself with their benefits and how they can help customers. This will not only show your enthusiasm for the role but also demonstrate your commitment to providing expert advice.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the questions asked. This will help you respond thoughtfully and show that you value communication. Remember, this role is all about connecting with customers, so showcasing your ability to listen is key.
✨Showcase Your People Skills
Be prepared to share examples of how you've successfully interacted with people in the past. Whether it's through previous jobs, volunteering, or even personal experiences, highlight your warm and approachable manner. This will reassure the interviewer that you can create a comfortable environment for customers.
✨Emphasise Teamwork
Since this role focuses on team success rather than individual competition, be sure to discuss your experiences working in teams. Share how you contribute to group goals and support your colleagues, as this aligns perfectly with the company's values and culture.
