At a Glance
- Tasks: Lead a creative team to shape impactful internal communications at Boots.
- Company: Join Boots, a leading retail brand committed to a brilliant workplace culture.
- Benefits: Enjoy competitive pay, generous discounts, and flexible benefits tailored for you.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
- Why this job: Make a real difference by connecting colleagues with our business goals and culture.
- Qualifications: Proven leadership experience and excellent communication skills are essential.
The predicted salary is between 60000 - 75000 £ per year.
Contract: Full-time, permanent
Location: Nottingham Support Office or London Sedley Place
Join Us as Head of Internal Communications at Boots! Are you ready to lead a passionate and creative internal communications team? At Boots, we’re on a mission to build a brilliant workplace for our people, enabling them to make a difference for our customers and colleagues every day. As the Head of Internal Communications, you will play a pivotal role in shaping and delivering communications that keep our colleagues informed, engaged, and connected to our business strategy and culture.
What You’ll Be Doing
- Set the strategic direction for internal communications, ensuring alignment with our business priorities and company narrative.
- Lead and develop a talented internal communications team, fostering a culture of high performance, creativity and modernity.
- Partner with senior leaders to translate business priorities into meaningful communications that resonate across the organization.
- Create engaging strategies and narratives that bring our business goals to life, ensuring clarity and connection for all colleagues.
- Oversee the planning and execution of high-profile, store-first communications, ensuring impactful delivery and two-way conversations across various channels.
What You’ll Need to Have (Our Must-Haves)
- Proven leadership experience with a track record of developing high-performing teams.
- Strong strategic thinking skills, with the ability to connect business goals to effective communication strategies.
- Excellent stakeholder management and influencing skills, with confidence in advising senior leaders.
- Outstanding written and verbal communication skills, capable of simplifying complex information.
- A collaborative and adaptable approach, with a focus on building strong relationships across teams.
It Would Be Great If You Also Have
- Experience in delivering communications within a complex retail organization.
- A best‑practice, data‑led mindset, using analytics to measure impact and improve communications.
- Creativity in crafting modern communications campaigns that resonate with colleagues across all areas of the business, using multiple channels.
Where Your Brilliance Can Take You
At Boots, we believe in your potential. You’ll have opportunities for career development and growth, supported by a culture that champions learning and progress.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, activity passes, and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Head of Internal Communications employer: The Boots Company PLC
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As the Head of Internal Communications, you will not only lead a talented team but also have access to extensive career development opportunities, generous employee benefits, and a supportive environment that values diversity and inclusion. With locations in Nottingham and London, you can enjoy a fulfilling career while making a meaningful impact on our colleagues and customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Internal Communications
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Boots' recent internal communications initiatives and think about how you can contribute to their mission. Show them you’re not just another candidate.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your leadership experience and how it aligns with Boots' goals. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots family.
We think you need these skills to ace Head of Internal Communications
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Internal Communications role. Highlight your leadership experience and how it aligns with our mission at Boots. We want to see how you can bring our business goals to life!
Showcase Your Communication Skills:Since this role is all about effective communication, don’t hold back! Use clear and engaging language in your application. We’re looking for someone who can simplify complex information, so let your writing shine!
Demonstrate Strategic Thinking:In your application, share examples of how you've connected business priorities to communication strategies in the past. We love seeing candidates who can think strategically and creatively, so make sure to include those experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Boots!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, dive deep into Boots' internal communications strategy and recent initiatives. Familiarise yourself with their company culture and values, as this will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading high-performing teams. Be ready to discuss how you've fostered creativity and modernity in your previous roles, as this is crucial for the Head of Internal Communications position.
✨Engage with Stakeholders
Think about how you’ve successfully partnered with senior leaders in the past. Be prepared to share specific instances where your communication strategies have influenced business priorities and engaged colleagues effectively.
✨Be Creative and Data-Driven
Bring some fresh ideas to the table! Think of innovative communication campaigns you could implement at Boots. Also, be ready to discuss how you’ve used data analytics to measure the impact of your communications in previous roles.
