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- Tasks: Engage with customers, assist with eye tests, and help find the perfect eyewear.
- Company: Join Boots Opticians, a leader in customer care and inclusivity.
- Benefits: Enjoy discounts, bonuses, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning and growing.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
- Other info: Inclusive environment with support for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Hastings employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Hastings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how you can relate your past experiences to the Optical Assistant role, especially around customer care and teamwork.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and looking the part shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant in Hastings
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. We love seeing genuine interest!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow within the role. If you have any previous experience in retail or clinical environments, let us know how that has prepared you for this opportunity.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the information we need to consider you for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products you might encounter, as well as the services offered by Boots Opticians. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you listened to customers' needs and resolved their issues. This is crucial for an Optical Assistant, so be ready to demonstrate your passion for helping others.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the company and the role. You might ask about the training programme or how the team collaborates to provide the best customer experience. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Boots Opticians values inclusivity and authenticity, so don’t be afraid to let your personality shine through. Be genuine in your responses and express your eagerness to learn and grow within the company. This will help you connect with the interviewers on a personal level.
