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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Access to 24/7 support and career development opportunities.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre‑screening activities
- Providing after‑care support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. We are an equal opportunity employer. We welcome employees and job seekers of all backgrounds and are committed to ensuring a diverse workforce. Boots Opticians maintains a safe, inclusive workplace and ensures no discrimination.
Retail Assistant (Opticians) in Evesham employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians) in Evesham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to boots.jobs and submit your application directly. This way, you’ll be in the best position to get noticed by our hiring team!
We think you need these skills to ace Retail Assistant (Opticians) in Evesham
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will resonate with our values at Boots Opticians.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits into our team and how you can contribute to our customer care.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application goes directly to us, and we can review it promptly. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge about eyewear and the services offered at Boots Opticians. Familiarise yourself with common optical terms and products. This will show your passion for customer care and your eagerness to learn.
✨Practice Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Practice your communication skills by role-playing with a friend or family member. Focus on listening actively and responding to their needs, as this is key to building great relationships.
✨Show Enthusiasm for Learning
During the interview, express your desire to participate in the 'Step Into Optics' training programme. Share examples of how you've embraced learning opportunities in the past, whether in retail or other environments, to demonstrate your commitment to personal development.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or customer service expectations. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.