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- Tasks: Lead a team to deliver exceptional customer care and operational excellence every day.
- Company: Join Boots, a diverse and inclusive employer dedicated to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for career development and a positive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager in Eastbourne employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Eastbourne
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during interviews to demonstrate your skills in action.
✨Tip Number 3
Don’t just wait for the interview; network like a pro! Connect with current employees on LinkedIn or attend events. This can give you insider info and might even get you a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots family. Let’s make it happen!
We think you need these skills to ace Assistant Manager in Eastbourne
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience: Don’t just list your previous roles; give us specific examples of how you've delivered excellent customer care and operational standards. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and keep you updated throughout the process. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Care
As an Assistant Manager, understanding customer needs is key. Before the interview, think about examples from your past experiences where you successfully connected with customers and improved their experience. Be ready to share these stories!
✨Showcase Your Leadership Skills
Prepare to discuss how you've led a team in a retail or pharmacy setting. Highlight specific instances where your coaching made a difference in performance. This will demonstrate your ability to inspire and develop your team.
✨Data-Driven Decision Making
Familiarise yourself with how to interpret data and trends relevant to retail and pharmacy. Be prepared to discuss how you've used data to make decisions in the past, as this shows you can react to changing customer needs effectively.
✨Embrace Inclusivity
Boots values inclusivity, so be ready to talk about how you foster a collaborative environment. Share examples of how you've worked with diverse teams and supported colleagues to create a positive workplace culture.
