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- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a pension scheme.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager.
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues.
- Provide personalised consultations and skin services.
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions.
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and playing their part to deliver great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Be comfortable working both on your own and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It would be great if you also have:
- Previous experience working with customers.
- Experience using skincare products on customers.
Our benefits:
- Employee discount of up to 75% on Liz Earle products.
- Additional store discount (Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC certification.
- Generous holiday allowance that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are:
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and show that you're genuinely passionate about helping them.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with providing personalised consultations. The more you engage with others, the better you'll be at building those all-important relationships with customers.
✨Tip Number 3
Show off your sales savvy! Brush up on techniques to meet and exceed sales targets. Think about how you can highlight in-store promotions and offers to customers in a way that feels natural and helpful.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join the Liz Earle team and be part of something special right from the start.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Highlight Customer Service Skills: Make sure to emphasise any previous experience you've had working with customers. We want to see how you’ve built relationships and provided excellent service, so share specific examples that demonstrate your skills!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Tell us why you want to be a part of the Liz Earle team and how you align with our values like 'We Care More' and 'We Are One Team'.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly if you’re selected for an interview!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Before your interview, make sure you’re familiar with Liz Earle’s product range. Understand the key ingredients and benefits of their skincare line. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Highlight how you’ve built relationships and provided personalised service. This aligns perfectly with the role's focus on customer experience.
✨Embrace the Brand Values
Familiarise yourself with Liz Earle’s core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Customer Advisor.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, or the Skin School development programme. This shows your enthusiasm for the role and your desire to grow within the company.