At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty.
- Benefits: Enjoy up to 75% employee discount and generous holiday allowance.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be a brand ambassador and empower others to feel beautiful.
- Qualifications: Customer service experience and passion for skincare are a plus.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Doncaster employer: The Boots Company PLC
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and the opportunity to become a certified skin expert, all while working in a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight, where our commitment to natural beauty and customer care creates a truly rewarding experience for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Doncaster
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you can confidently recommend the best products for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are engaging with others, the better you'll be at building those all-important relationships on the counter.
✨Tip Number 3
Show your passion for beauty! Keep up with the latest skincare trends and be ready to share your insights during interviews. Your enthusiasm will shine through and make you stand out as a proud brand ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and being part of something special.
We think you need these skills to ace Liz Earle - Customer Advisor in Doncaster
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with your values. We want to see that you're genuinely excited about helping customers feel their best.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the role of a Customer Advisor. Use keywords from the job description, like 'personalised consultations' and 'building relationships', to show us you understand what we're looking for.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that reflect your empathy and understanding when dealing with customers. We want to know the real you and how you'd fit into our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us that you're serious about joining the Liz Earle family!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Skincare
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. This will not only show your passion for the brand but also help you provide informed advice during the interview.
✨Emphasise Customer Experience
Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to build relationships and provide personalised consultations, as this aligns perfectly with what Liz Earle values in a Customer Advisor.
✨Show Your Team Spirit
Liz Earle is all about teamwork, so be ready to discuss how you work well with others. Share experiences where you contributed to team success or supported colleagues, showcasing that you embody the 'We Are One Team' ethos.
✨Dress the Part
Since you'll be representing a beauty brand, make sure to dress smartly and reflect the Liz Earle aesthetic. A polished appearance can make a great first impression and shows that you take the role seriously.
