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- Tasks: Provide expert eyewear advice and exceptional customer care in-store.
- Company: Join Boots Opticians, a leader in optical care with a commitment to inclusivity.
- Benefits: Enjoy flexible working options, generous discounts, and a supportive benefits scheme.
- Why this job: Make a real difference in customers' lives while growing your skills in a diverse environment.
- Qualifications: Must be GOC registered with a passion for learning and embracing new technology.
- Other info: Open to part-time roles and offers support throughout the application process.
The predicted salary is between 30000 - 42000 £ per year.
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.
Responsibilities include:
- Providing clinical support in store for regulated dispensing
- Inspiring your Optical team by sharing your knowledge to offer the very best service.
- Listening to the needs of customers and offering expertise and advice.
- Helping our customers to choose the correct eyewear and offering guidance to ensure they receive the best product suited to their needs.
- Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
- Providing expert knowledge for patients with more specialist requirements.
What you’ll need to have:
- Registered with the General Optical Council (GOC)
- Passion for your own learning and development, completing all CPD training as part of the GOC requirement.
It would be great if you also have:
- Ability to embrace new technology
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next:
After submitting your application online, it will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest eyewear technologies and trends. Being knowledgeable about new products and innovations in the optical field will not only impress during your interview but also show your passion for the industry.
✨Tip Number 2
Prepare to discuss real-life scenarios where you've provided excellent customer service. Think of specific examples that highlight your ability to listen to customer needs and offer tailored advice, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of Boots Opticians. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your commitment to continuous professional development. Be ready to discuss any recent training or CPD activities you've completed, as this aligns with the company's values and demonstrates your dedication to the profession.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Dispensing Optician position. Understand the responsibilities and required qualifications, such as being registered with the General Optical Council (GOC).
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer care abilities, clinical support experience, and any knowledge of eyewear products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the optical field and your commitment to customer service. Mention specific examples of how you've inspired teams or provided expert advice in previous roles.
Prepare for the Interview: If selected for an interview, prepare by reviewing common questions related to dispensing optics and customer service. Be ready to discuss how you would handle specific customer scenarios and demonstrate your knowledge of eyewear technology.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Customer Care Skills
As a Dispensing Optician, your ability to provide excellent customer care is crucial. Prepare examples of how you've successfully assisted customers in the past, focusing on your listening skills and how you tailored your advice to meet their needs.
✨Demonstrate Your Knowledge
Be ready to discuss your expertise in eyewear and optical products. Highlight any specific experiences where you provided clinical support or guidance, especially for customers with specialist requirements. This will show your depth of knowledge and commitment to the role.
✨Embrace New Technology
Since the role mentions the importance of embracing new technology, be prepared to discuss any relevant experience you have with optical technology or software. Showing enthusiasm for learning and adapting to new tools can set you apart from other candidates.
✨Align with Company Values
Boots Opticians values inclusivity and diversity. Research their company culture and think about how your personal values align with theirs. Be ready to share how you can contribute to a positive working environment and support your colleagues.
