At a Glance
- Tasks: Provide expert advice and customer care in eyewear selection.
- Company: Join Boots Opticians, a leader in inclusive healthcare and customer service.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in customers' lives while growing your skills in a diverse team.
- Qualifications: Must be registered with the General Optical Council and eager to learn.
- Other info: Open to part-time options and committed to inclusivity in hiring.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.
Responsibilities include:
• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service.
• Listening to the needs of customers and offer expertise and advice.
• Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs.
• Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
• Providing expert knowledge for patients with more specialist requirements.
What you’ll need to have:
• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement.
It would be great if you also have:
• Ability to embrace new technology
Our benefits:
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next
After submitting your application online, it will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Dispensing Optician employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest eyewear technologies and trends. Being knowledgeable about new products and innovations will not only impress during interviews but also show your passion for the field.
✨Tip Number 2
Network with other professionals in the optical industry. Attend local events or join online forums to connect with fellow Dispensing Opticians. This can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided exceptional customer service. Highlighting specific examples of how you’ve helped customers choose the right eyewear can set you apart from other candidates.
✨Tip Number 4
Research Boots Opticians' values and culture. Understanding their commitment to inclusivity and customer care will help you align your answers during the interview, demonstrating that you're a great fit for their team.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Dispensing Optician. Tailor your application to highlight how your skills and experiences align with what Boots Opticians is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your registration with the General Optical Council (GOC) in your CV and cover letter. Mention any relevant training or CPD courses you have completed that demonstrate your commitment to professional development.
Showcase Customer Care Skills: In your application, provide examples of how you have delivered excellent customer service in previous roles. Highlight your ability to listen to customer needs and offer tailored advice, as this is crucial for the role.
Express Enthusiasm for Technology: If you have experience with new optical technologies, be sure to mention it. Expressing your willingness to embrace new technology can set you apart from other candidates and show that you are forward-thinking.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Customer Care Skills
As a Dispensing Optician, customer care is paramount. Be prepared to share examples of how you've provided exceptional service in the past, and demonstrate your ability to listen to customer needs and offer tailored advice.
✨Demonstrate Your Knowledge
Make sure to brush up on your optical knowledge and be ready to discuss the latest trends in eyewear and technology. This will show your passion for the field and your commitment to ongoing learning and development.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to handle difficult customers or make quick decisions regarding eyewear choices, and be ready to explain your thought process.
✨Emphasise Teamwork
Since you'll be working closely with an Optical team, highlight your ability to inspire and support colleagues. Share experiences where you've collaborated effectively to achieve common goals, as this aligns with the company's values.