At a Glance
- Tasks: Lead fraud prevention and payment processing while optimising business operations.
- Company: Join Boots, a supportive and inclusive employer committed to your growth.
- Benefits: Enjoy generous discounts, flexible benefits, and a strong retirement plan.
- Other info: Opportunities for personal development and flexible working arrangements available.
- Why this job: Shape the future of digital operations and make a real impact in a dynamic environment.
- Qualifications: Experience in fraud trends, online payments, and team leadership required.
The predicted salary is between 40000 - 50000 € per year.
Contract: Fixed Term
Shift pattern: Full Time - 5 days in the office
Location: Nottingham, Beeston
Recruitment Partner: Matthew Nelligan
What you’ll be doing
- Build and maintain senior partner relationships, leading the operational delivery agenda across multiple teams and third-party suppliers.
- Manage and optimise business processes for Fraud and Payments, enhancing operational efficiencies.
- Lead a team of Assistant Managers and Assistants, providing development opportunities to support their growth.
- Strategically plan operational activities, focusing on fraud prevention and payment processing.
- Identify and resolve issues affecting daily trading, providing insights to improve our customer offer.
What you’ll need to have (our must-haves)
- Knowledge of current fraud industry trends.
- Experience working with online payments and familiarity with industry best practices.
- Proven experience in leading a team, with a focus on coaching and personal development.
- Excellent verbal and written communication skills, alongside strong numeracy skills for managing large datasets.
- Proficiency in Microsoft Office and the ability to navigate various systems.
- A structured approach to problem-solving, with a keen eye for detail and a desire to improve processes.
- Flexibility to support out-of-hours escalations and a proactive attitude towards challenges.
Where your brilliance can take you
At Boots, we are committed to your growth and development. You will have opportunities to learn something new every day and shape the future of our digital operations.
Rewards designed for you
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
There’s lots more in our benefits and discounts, MyBoosts. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Digital Operations Manager - Fraud and Payments employer: The Boots Company PLC
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Digital Operations Manager in Nottingham, you will benefit from a supportive environment with ample development opportunities, competitive rewards including a generous retirement savings plan, and a commitment to employee well-being through our Employee Assistance Programme. Join us to make a meaningful impact while enjoying the perks of working for a company that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operations Manager - Fraud and Payments
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with fraud prevention and payment processing. Share specific examples of how you've improved processes or led teams to success.
✨Prepare for the Interview
Do your homework on Boots and the role. Understand their values and how your skills align with their needs. Prepare some questions to show you're genuinely interested in the position and the company.
✨Apply Through Our Website
Don't forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Boots.
We think you need these skills to ace Digital Operations Manager - Fraud and Payments
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in fraud and payments. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since excellent verbal and written communication is a must-have for this role, ensure your application reflects that. Use clear, concise language and structure your documents well. We love a good story, so feel free to share examples of how you’ve effectively communicated in past roles.
Highlight Your Leadership Experience:As a Digital Operations Manager, leading a team is key. Share specific examples of how you’ve coached and developed others in your previous roles. We’re keen to see how you’ve fostered growth and supported your team’s success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Boots!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Fraud and Payments Stuff
Make sure you brush up on the latest trends in the fraud industry and online payments. Being able to discuss current best practices will show that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and development strategies, as this role involves managing Assistant Managers and Assistants. Be ready to discuss how you’ve helped others grow.
✨Be Data Savvy
Since you'll be dealing with large datasets, practice explaining complex data insights in simple terms. This will demonstrate your strong numeracy skills and your ability to communicate effectively, which is crucial for this position.
✨Problem-Solving Mindset
Think of specific challenges you've faced in previous roles and how you resolved them. Show that you have a structured approach to problem-solving and a keen eye for detail, which are essential for optimising business processes.
