At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits for a balanced lifestyle.
- Other info: Be part of an inclusive team that values diversity and growth.
- Why this job: Make a difference in customers' lives while developing your skills in a dynamic retail environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) in Devon employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. Our commitment to employee growth is evident through our clinical and non-clinical development opportunities, alongside generous benefits such as flexible working arrangements and a supportive environment that values diversity and inclusion. Join us in creating meaningful experiences for our customers while enjoying a rewarding career in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be all about customer care. Think of scenarios where you’ve helped customers or resolved issues. Share these stories during your chat to demonstrate your passion for helping others.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you walk into the store for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Retail Assistant (Opticians) in Devon
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you’ve gone the extra mile to assist someone, as this will resonate with our focus on customer care.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. Mention any previous retail or clinical experience, as it shows you understand the environment we work in.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A friendly and approachable tone can make a big difference in how we perceive your fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it’s super easy!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Familiarise yourself with the eyewear products and services offered by the company. Being able to discuss different types of glasses, lenses, and their benefits will show your passion for customer care and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer interactions. Highlight how you listened to their needs and provided solutions, as this role is all about building great relationships with customers.
✨Understand the Role
Read up on the responsibilities of a Retail Assistant in an opticians setting. Be ready to discuss how you would handle tasks like pre-screening activities and aftercare support, demonstrating your understanding of the job and your eagerness to learn.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the store manager supports staff development. It shows your interest in the role and helps you gauge if it’s the right fit for you.
