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- Tasks: Assist customers in finding the perfect eyewear and support eye-tests.
- Company: Join a leading retail company with a focus on customer care.
- Benefits: Enjoy competitive benefits and growth opportunities through training.
- Other info: Great career progression with the 'Step Into Optics' training programme.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
A leading retail company in Crewe is looking for an Optical Assistant to join their Boots Opticians store team. In this role, you will build lasting relationships with customers, assisting them in finding the right eye-wear solutions. The position offers opportunities for growth through the 'Step Into Optics' training program.
Key responsibilities include:
- Supporting eye-tests
- Maintaining shop standards
- Providing excellent customer care
This role is perfect for those passionate about customer service. Competitive benefits are included.
In-Store Optical Advisor | Eyewear & Customer Care in Crewe employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Optical Advisor | Eyewear & Customer Care in Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace In-Store Optical Advisor | Eyewear & Customer Care in Crewe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will resonate with our focus on excellent customer care.
Tailor Your Application: Make sure to customise your CV and cover letter for the Optical Assistant role. Highlight any relevant experience in retail or customer service, and mention how you can contribute to maintaining shop standards and supporting eye-tests.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Eyewear
Familiarise yourself with different types of eyewear and their benefits. Being able to discuss various lenses, frames, and styles will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your suitability for a role focused on customer care.
✨Research the Company
Take some time to learn about the retail company and its values. Understanding their approach to customer care and their training programs, like 'Step Into Optics', will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities or how the team maintains shop standards. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.