At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy employee discounts, bonuses, and flexible benefits tailored for you.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Be the face of customer service and make a difference in people's lives.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) in Cornwall employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. With generous employee discounts, flexible benefits, and numerous career development opportunities, our team members are supported in their professional growth while enjoying a positive and inclusive environment. Located in a bustling retail setting, you will have the chance to engage with diverse customers and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be all about customer care. Role-play with a friend or family member to get comfortable with greeting customers and handling their queries. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your passion for learning! During your interview, share examples of how you've picked up new skills in the past. Whether it's through previous jobs or personal experiences, let them know you're eager to grow and develop in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join a fantastic team at Boots Opticians!
We think you need these skills to ace Retail Assistant (Opticians) in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you’ve gone the extra mile to assist someone, as this will resonate with our focus on customer care.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits with what we do at Boots Opticians!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Products
Familiarise yourself with the types of eyewear and services offered at Boots Opticians. Being able to discuss different glasses, contact lenses, and eye care products will show your passion for customer care and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you listened to a customer's needs and provided a solution. This will demonstrate your ability to build great relationships, which is key for this role.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they maintain shop floor standards. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.
✨Practice Common Interview Questions
Anticipate questions related to your experience in retail or clinical environments, and be ready to discuss how you handle challenges. Practising your responses will help you feel more confident and articulate during the interview.
