At a Glance
- Tasks: Engage with customers, assist with eye tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Generous discounts, bonuses, and career development opportunities.
- Other info: Flexible working environment with support for personal development.
- Why this job: Make a real difference in customers' lives while learning and growing.
- Qualifications: Passion for customer care and eagerness to learn.
The predicted salary is between 20000 - 25000 € per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading “Step Into Optics” training programme, which includes both workshop‑based learning and practical “on the job” experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
Optical Assistant in Cornwall employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our Optical Assistants to thrive. With access to our industry-leading 'Step Into Optics' training programme, generous employee discounts, and a comprehensive benefits package including enhanced family leave, we are committed to your personal and professional growth. Join us in creating meaningful customer experiences while enjoying a fulfilling career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Optical Assistant position.
We think you need these skills to ace Optical Assistant in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. This shows us you’re genuinely interested!
Emphasise Your Willingness to Learn:We love candidates who are eager to learn and grow. In your application, mention any previous training or learning experiences, especially if they relate to retail or clinical environments. Let us know how you plan to take advantage of our 'Step Into Optics' training programme!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll be able to keep track of your application status easily!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products you might encounter, as well as the services offered by Boots Opticians. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s in retail or another setting, demonstrating your passion for customer care will resonate well with the interviewers, especially since this role is all about building relationships.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the company and the role. Inquire about the 'Step Into Optics' training programme or how the team fosters inclusivity. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
Boots Opticians values inclusivity and authenticity, so don’t be afraid to let your personality shine through. Be genuine in your responses and express your eagerness to learn and grow within the company. This will help you connect with the interviewers on a personal level.
