At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options available, with opportunities for personal growth.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Chester employer: The Boots Company PLC
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and development. As a Customer Advisor, you'll enjoy generous employee discounts, a comprehensive training programme, and the opportunity to become a certified skin expert, all while working in a supportive team environment that values diversity and inclusion. Join us on the Isle of Wight and be part of a brand that truly cares about its people and customers, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Chester
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the easier it’ll be to build those great relationships that Liz Earle values so much.
✨Tip Number 3
Show your passion for beauty! When you’re in the interview, let your enthusiasm shine through. Share your own skincare journey and how you stay updated on the latest trends – it’ll show you’re a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Liz Earle - Customer Advisor in Chester
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture!
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've connected with customers in the past. We want to see your personality come through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Skincare
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. This will not only show your passion for the brand but also help you provide informed advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your ability to build great relationships, which is key for a Customer Advisor role.
✨Embrace the Brand Values
Understand and embody Liz Earle's values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles resonate with you and how you can contribute to a positive team environment and customer experience.
✨Practice Your Sales Techniques
Since meeting sales targets is part of the role, think about your approach to selling. Prepare to discuss how you would promote Liz Earle offers and in-store promotions effectively. Role-playing potential scenarios can help you feel more confident.
