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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers daily.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Opportunities for career growth and personal development await you.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager in Cambridge employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Boots' website and social media. Understanding their values and how they connect with customers will help you show that you're a great fit for the Assistant Manager role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences where you’ve inspired a team or improved customer care – this will help you stand out!
✨Tip Number 3
Show your passion for the role! During the interview, express why you want to work at Boots and how you can contribute to their mission. Your enthusiasm can be contagious and might just win them over!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired and coached others in a customer-facing environment, so share specific examples that showcase your leadership style.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, let us know how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Data Savvy: Since interpreting data and trends is key to the role, don’t shy away from mentioning any experience you have with data analysis. Show us how you've used insights to adapt and improve customer service or operational standards in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and you’ll find all the details you need to complete your application there!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Care
As an Assistant Manager, you'll be all about delivering excellent customer care. Brush up on the key principles of customer service and think of examples from your past experiences where you’ve gone above and beyond for customers. This will show your potential employer that you truly understand their needs.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've inspired teams in previous roles. Think of specific instances where you coached team members to achieve performance goals. This will demonstrate your ability to lead and develop a team effectively.
✨Familiarise Yourself with Data Interpretation
Since the role involves interpreting data and trends, it’s crucial to brush up on your analytical skills. Be ready to discuss how you’ve used data to make decisions in the past. This will highlight your ability to react to changing customer needs and drive business growth.
✨Embrace Technology
With the mention of navigating new technology, make sure you’re comfortable discussing any tech tools or systems you’ve used in previous jobs. If you have experience in community pharmacy, share how you’ve leveraged technology to enhance customer service or operational efficiency.
