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- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Quarterly bonuses, generous discounts, flexible benefits, and 24/7 support.
- Why this job: Shape your career in a dynamic environment while making a real impact.
- Qualifications: Customer service experience and a desire to learn and lead.
- Other info: Opportunities for clinical and non-clinical career development available.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next:
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Store Manager (Retail) in Camberley employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Camberley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Store Manager, especially your customer service skills and team leadership.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Store Manager (Retail) in Camberley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create great experiences for customers, as this is key for the Assistant Store Manager role.
Team Leadership Experience: If you've led or coached a team before, let us know! Share specific examples of how you’ve inspired and developed your team members, as this will show us you're ready to take on the responsibilities of managing a diverse group.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit into our vision at Boots Opticians.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Service Basics
As an Assistant Store Manager, you'll need to lead your team in delivering top-notch customer service. Brush up on key customer service principles and think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show your understanding of the role and your commitment to creating an exemplary customer journey.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities like patient pre-screening and dispensing, it’s beneficial to have a basic understanding of these processes. Do some research on common practices in optometry and be ready to discuss how you can support your team in these areas. This will demonstrate your eagerness to learn and contribute to the clinical side of the business.
✨Showcase Your Leadership Skills
You’ll be managing a diverse team, so be prepared to talk about your leadership style and experiences. Think of specific instances where you’ve coached or led a team, and how you helped them develop their skills. Highlighting your ability to inspire and motivate others will resonate well with the hiring manager.
✨Prepare Questions About Growth Opportunities
Boots Opticians is committed to career development, so come prepared with questions about the training programmes and growth opportunities available. This shows that you’re not just interested in the job, but also in your long-term career path within the company. It reflects your ambition and desire to grow alongside the business.