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- Tasks: Assist customers with eyewear solutions and support eye-test activities.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customer care while learning in a dynamic environment.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Flexible hours available; supportive team culture.
The predicted salary is between 20000 - 30000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience.
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Bromley employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Bromley
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer find the right eyewear or assist with an eye test. Role-playing these situations can boost your confidence for the interview.
✨Tip Number 3
Show your enthusiasm for learning! Boots is all about personal development, so be ready to discuss how you plan to grow in the role. Mention any relevant training or courses you’re interested in.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar!
We think you need these skills to ace Optical Assistant in Bromley
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you might have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique. This helps us get to know you better and see how you’d fit into our inclusive team at Boots Opticians.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our fantastic benefits there too!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Brush up on common terms and products you might encounter in the store. This will not only impress your interviewers but also show your genuine interest in the role.
✨Customer Care is Key
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond for a customer. Boots Opticians values great relationships, so showcasing your passion for customer care will definitely set you apart.
✨Show Enthusiasm for Learning
Since the role includes a training programme, express your eagerness to learn and develop. Share any past experiences where you embraced new skills or knowledge, especially in retail or clinical settings, to demonstrate your commitment to personal growth.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to teamwork, problem-solving, and customer interactions. The more comfortable you are speaking about your experiences, the more confident you'll feel during the actual interview.
