At a Glance
- Tasks: Deliver medicines to care homes and patients, ensuring outstanding customer care.
- Company: Boots is a leading healthcare provider dedicated to community care and inclusivity.
- Benefits: Enjoy flexible hours, generous discounts, and access to 24/7 counselling support.
- Other info: Flexible part-time options available; training provided for all new drivers.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Must have at least 1 year of driving experience and a genuine desire to help others.
We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 15 per week, and your days of work will be Monday to Saturday. You will cover AM, PM, Evenings, Weekend shifts and your normal start and finish times will be 08.45 to 17.00 and 17.30 to 20.30. You will be on-call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.
Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.
What’s next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service). Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
At Boots care is at the heart of everything we do. Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
Boots Healthcare Logistics Driver employer: The Boots Company PLC
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Boots Healthcare Logistics Driver, you will enjoy flexible working hours, generous benefits including a retirement savings plan and employee discounts, and the opportunity to make a meaningful impact in your community by delivering essential care. Join us in a role that not only values your contributions but also provides comprehensive training and support to help you thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Boots Healthcare Logistics Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest paths and potential obstacles can help you stand out during the interview, showing your commitment to efficient service.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. This role is all about delivering care, so showcasing your ability to connect with people will be beneficial.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires covering various shifts, showing that you're adaptable and willing to meet the needs of the business will make you a more attractive candidate.
✨Tip Number 4
Prepare to talk about your experience with technology, especially if you've used handheld devices or navigation tools before. Being comfortable with tech is essential for this role, so highlight any relevant experience.
We think you need these skills to ace Boots Healthcare Logistics Driver
Some tips for your application 🫡
Tailor Your CV:Make sure to customise your CV to highlight relevant driving experience and customer service skills. Emphasise any previous roles where you had to follow processes, work at pace, or handle deliveries.
Craft a Strong Cover Letter:In your cover letter, express your genuine desire to help people and provide exceptional care. Mention your flexibility in working hours and your ability to adapt to unexpected changes, as these are key for the role.
Highlight Relevant Skills:Clearly outline your driving experience, ability to read delivery routes, and comfort with technology. If you have experience in customer-facing roles, make sure to include that as well.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to cover various shifts. Highlight any previous experience where you adapted to changing schedules.
✨Demonstrate Customer Care Skills
As a Boots Healthcare Logistics Driver, you'll need to provide outstanding customer care. Share examples from past roles where you went above and beyond for customers, especially in challenging situations.
✨Familiarise Yourself with Safety Protocols
Understanding and following safety protocols is crucial in this role. Brush up on relevant health and safety procedures and be ready to discuss how you ensure safety while driving and handling deliveries.
✨Emphasise Teamwork and Communication
Building relationships with store teams and healthcare professionals is key. Prepare to talk about your teamwork experiences and how you effectively communicate with others to achieve common goals.
