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- Tasks: Support the Boots Benevolent Fund by managing applications and providing guidance to those in need.
- Company: Join Boots UK, a leading pharmacy-led health and beauty retailer committed to supporting its team members.
- Benefits: Enjoy flexible working hours, generous discounts, and access to 24/7 counselling support.
- Why this job: Make a real difference by helping colleagues in financial hardship while working in an inclusive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Excel and Word are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for part-time or job share arrangements.
The predicted salary is between 24000 - 36000 £ per year.
Closing Date: 28th July
Location: Nottingham
Contract: 12 month fixed term contract / 30 hours per week
Recruitment Partner: Frankie McCallister-Lyas
About the role:
This role supports the administration for the Boots Benevolent Fund, a charity dedicated to help support current and former team members who find themselves in financial hardship.
You will work closely with the Fund Manager and Benevolent Fund team to deliver a caring and supportive experience to applicants who are experiencing hardship. You will be an ambassador for the Fund, raising awareness and access.
Key Responsibilities:
• Manage a range of administration and planning activities to support the Benevolent Fund application process.
• Provide tailored guidance/support for applicants in response to email or telephone queries and to a high standard.
• Liaise with 3rd parties as required via telephone or email (e.g. creditors, TELUS)
• Maintain high standard of records and management information to meet audit requirements.
• Manage and prepare payments to applicants and 3rd parties.
• Provide the Fund Manager with recommendations on how to support the application in line with the agreed Benevolent Fund criteria.
• Share insights and opportunities for improvement, particularly around the administration process.
• Maintain process maps for the application process and reports as required to support the Fund (e.g. quarterly KPI report, weekly status report).
• Organise and attend the Grants Committee meetings and provide an overview of each application and recommended support.
• Support the Fund Manager in raising awareness of and promoting the Fund including the organisation and delivery of awareness raising activities.
What you’ll need to have:
• Strong communication skills, a caring, supportive, and sensitive manner with the resilience to support sensitive circumstances.
• Ability to provide amazing care for applicants, drive to get things right first-time, an inquisitive mindset and ability to research and find out information.
• Organised, professional approach to work, practical approach to problem solving, ability to work independently, under pressure and to deadlines.
• Proactivity in seeking solutions and implementing new ways of working and compliance with Benevolent Fund criteria and GDPR.
• Competent in the use of Microsoft Excel and Word.
It would be great if you also have:
• An understanding of household financial budgeting i.e. monthly bills
• Experience of Charity work.
• An understanding of the Boots Benevolent Fund.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Our benefits:
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)
What’s next:
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Boots Benevolent Fund Administrator - Boots UK employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Benevolent Fund Administrator - Boots UK
✨Tip Number 1
Familiarise yourself with the Boots Benevolent Fund and its mission. Understanding the charity's goals and the type of support it offers will help you convey your passion for the role during any discussions.
✨Tip Number 2
Highlight your communication skills in conversations or networking opportunities. Since this role requires a caring and supportive manner, demonstrating your ability to connect with others will set you apart.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experiences where you've managed multiple tasks or projects. This will demonstrate your ability to handle the administrative responsibilities of the role effectively.
✨Tip Number 4
Engage with current or former employees of Boots to gain insights into the company culture and the Benevolent Fund. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Boots Benevolent Fund Administrator - Boots UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Boots Benevolent Fund Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Personal Statement: Write a compelling personal statement that showcases your strong communication skills and caring nature. Emphasise your ability to support applicants in sensitive situations, as this is crucial for the role.
Highlight Relevant Experience: If you have experience in charity work or financial budgeting, make sure to include this in your CV. Provide examples of how you've successfully managed administrative tasks or supported individuals in need.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential for this role.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Caring Nature
Since this role involves supporting individuals in financial hardship, it's crucial to demonstrate your caring and supportive attitude during the interview. Share examples of how you've helped others in difficult situations, highlighting your empathy and understanding.
✨Be Prepared with Relevant Questions
Prepare thoughtful questions about the Boots Benevolent Fund and its operations. This shows your genuine interest in the role and helps you understand how you can contribute effectively. Ask about the challenges the team faces and how you can help improve processes.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, so be ready to discuss your experience managing multiple tasks and deadlines. Provide specific examples of how you've successfully organised projects or handled administrative duties in previous roles.
✨Demonstrate Problem-Solving Skills
The ability to find solutions is key in this position. Prepare to discuss instances where you've encountered challenges and how you approached them. Emphasise your proactive mindset and willingness to implement new ways of working to improve outcomes.