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- Tasks: Assist customers with eye-wear solutions and support eye-tests in a dynamic retail environment.
- Company: Join Boots Opticians, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while gaining valuable skills through our training programme.
- Qualifications: Passion for customer care and eagerness to learn are essential.
- Other info: Flexible working options available; we support your growth and well-being.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians:
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next:
If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Belfast employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with what we’re looking for, like any retail or clinical experience you might have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and benefits there too!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge of optical products and services. Familiarise yourself with common eyewear solutions and the basics of eye care. This will show your enthusiasm for the role and help you engage in meaningful conversations with the interviewer.
✨Showcase Your Customer Care Skills
Since customer care is key for an Optical Assistant, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you listened to their needs and provided tailored solutions. This will demonstrate your passion for customer service.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview that reflect your interest in the role and the company. For instance, inquire about the training programme or how the team collaborates to enhance customer experience. This shows you’re genuinely interested in being part of their team.
✨Be Yourself
Boots Opticians values inclusivity and authenticity, so don’t be afraid to let your personality shine through. Be honest about your experiences and what you can bring to the team. A genuine approach will resonate well with the interviewers and help you stand out.
