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- Tasks: Lead fraud prevention and payment processing while optimising business operations.
- Company: Join Boots, a supportive and inclusive employer committed to your growth.
- Benefits: Enjoy generous discounts, retirement savings, and flexible benefits tailored for you.
- Other info: Opportunities for personal development and a chance to thrive in a collaborative culture.
- Why this job: Shape the future of digital operations and make a real impact in a dynamic environment.
- Qualifications: Experience in fraud trends, online payments, and team leadership is essential.
The predicted salary is between 40000 - 50000 £ per year.
Contract: Fixed Term
Shift pattern: Full Time - 5 days in the office
Location: Nottingham, Beeston
What you’ll be doing:
- Build and maintain senior partner relationships, leading the operational delivery agenda across multiple teams and third-party suppliers.
- Manage and optimise business processes for Fraud and Payments, enhancing operational efficiencies.
- Lead a team of Assistant Managers and Assistants, providing development opportunities to support their growth.
- Strategically plan operational activities, focusing on fraud prevention and payment processing.
- Identify and resolve issues affecting daily trading, providing insights to improve our customer offer.
What you’ll need to have (our must-haves):
- Knowledge of current fraud industry trends.
- Experience working with online payments and familiarity with industry best practices.
- Proven experience in leading a team, with a focus on coaching and personal development.
- Excellent verbal and written communication skills, alongside strong numeracy skills for managing large datasets.
- Proficiency in Microsoft Office and the ability to navigate various systems.
- A structured approach to problem-solving, with a keen eye for detail and a desire to improve processes.
- Flexibility to support out-of-hours escalations and a proactive attitude towards challenges.
Where your brilliance can take you:
At Boots, we are committed to your growth and development. You will have opportunities to learn something new every day and shape the future of our digital operations.
Rewards designed for you:
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
There’s lots more in our benefits and discounts, MyBoosts.
A bit about us:
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Digital Operations Manager - Fraud and Payments in Beeston employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Manager - Fraud and Payments in Beeston
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled fraud issues or improved payment processes. We want to see your expertise in action!
✨Prepare for the Interview
Do your homework on the company and the role. Think about how your experience aligns with their needs, especially around fraud prevention and team leadership. We love seeing candidates who are genuinely interested!
✨Follow Up
After your interview, drop a quick thank-you note to express your appreciation. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Digital Operations Manager - Fraud and Payments in Beeston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fraud and payments. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: Since this role involves leading a team, it’s crucial to demonstrate your leadership experience. Share specific examples of how you’ve coached and developed others, as well as any successes you’ve had in managing teams.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. Highlight your key skills without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Fraud Trends
Make sure you brush up on the latest trends in the fraud industry. Being able to discuss current challenges and solutions will show that you're not just knowledgeable but also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching methods and how you've supported personal development, as this role requires strong leadership capabilities.
✨Master the Numbers
Since you'll be dealing with large datasets, practice explaining complex data in simple terms. Be ready to discuss how you've used data to improve processes or solve problems in previous roles.
✨Be Ready for Problem-Solving
Think of specific instances where you've identified and resolved issues in operations. Prepare to discuss your structured approach to problem-solving and how it has led to operational efficiencies.