Beauty Assistant Manager - Flagship

Are you someone who is passionate about beauty, excels at leading large teams and loves creating exceptional customer experiences?

At Boots, being a Beauty Assistant Manager means leading one of the most exciting and high-profile beauty businesses in the company. Based in the largest beauty hall in Boots, you'll be responsible for inspiring a sizeable team, delivering exceptional customer experiences and driving outstanding commercial results across a portfolio of premium beauty brands.

What you’ll be doing

• Lead and inspire a team of over 50 Beauty Specialists to deliver exceptional customer experiences and commercial results
• Create a positive, supportive team environment where colleagues feel confident, capable and motivated
• Coach, develop and line manage your team through regular conversations, feedback and development planning
• Drive sales, profitability and performance across the beauty hall, identifying opportunities to grow the business
• Build strong relationships with premium beauty brands and ensure outstanding execution of brand standards
• Deliver exceptional service standards, helping customers find the right products and solutions for their beauty needs
• Take ownership of workforce planning, scheduling and resource management across the department
• Use commercial reports, data and insight to identify trends and drive performance improvements
• Ensure all operational, compliance and health and safety standards are consistently maintained
• Lead the beauty business confidently, taking accountability for decisions and performance

What you’ll need to have (our must-haves)

• Significant experience leading and managing teams within a beauty, cosmetics, luxury or premium retail environment
• Proven experience managing and developing large teams, with the ability to coach, inspire and improve performance
• A genuine passion for beauty, cosmetics and delivering exceptional customer experiences
• A strong commercial mindset with evidence of driving sales and achieving performance targets
• Proven ability to take ownership of performance and lead teams to deliver results
• Strong organisational and planning skills, including rota management, absence management, and workload prioritisation
• Confidence using reports, data and insight to make decisions and drive commercial performance
• A clear understanding of operational standards, compliance and customer service excellence
• A collaborative leadership style and ability to build strong relationships across teams and brands

It would be great if you also have

• Experience working closely with beauty brands to drive engagement and sales performance
• Experience delivering beauty events, launches and customer engagement activities
• A recognised beauty qualification or relevant industry experience

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.