At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading retail and pharmacy brand with a focus on community.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Other info: Be part of an inclusive workplace that values diversity and growth.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Equal Opportunity
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager (large store) in Bath employer: The Boots Company PLC
At Boots, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and personal growth. As an Assistant Manager in our large store, you will benefit from generous employee discounts, a discretionary annual bonus, and access to our Employee Assistance Programme, ensuring you feel supported both personally and professionally. With a commitment to diversity and inclusion, we provide a positive environment where your leadership skills can shine, making a meaningful impact on our customers and your team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (large store) in Bath
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share how you’ve tackled challenges and achieved performance goals – this is key for an Assistant Manager role.
✨Tip Number 3
Show off your customer care skills! Prepare to discuss how you’ve connected with customers in the past and how you can bring that experience to the store. Remember, it’s all about understanding their needs and delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Manager (large store) in Bath
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading a team, especially in customer-facing roles. We want to see how you've inspired and coached others to achieve performance goals, so share specific examples!
Connect with Our Values:Take a moment to understand our commitment to excellent customer care and operational standards. When you write your application, reflect on how your values align with ours and how you can contribute to our mission.
Be Data Savvy:Since interpreting data and trends is key for this role, don’t shy away from mentioning any experience you have with data analysis. Show us how you've used insights to adapt to customer needs in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Care
Make sure you understand the importance of customer care in this role. Be ready to share examples of how you've connected with customers in the past and how you’ve inspired your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you’ve coached someone to improve their performance or how you’ve handled challenges on the shop floor.
✨Data-Driven Decision Making
Brush up on how to interpret data and trends. Be prepared to talk about how you’ve used insights to make decisions that improved customer satisfaction or operational efficiency in previous roles.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in retail or pharmacy settings. Highlight any tools or systems you’ve used that could be relevant to the position.
