Customer-Focused Optics Retail Assistant (Training Included) in Basingstoke

Customer-Focused Optics Retail Assistant (Training Included) in Basingstoke

Basingstoke Full-Time 20000 - 25000 £ / year (est.) No working from home possible
The Boots Company PLC

At a Glance

  • Tasks: Engage with customers and assist them in selecting eyewear while supporting eye-tests.
  • Company: Join Boots, a leading name in optics with a focus on customer care.
  • Benefits: Enjoy employee discounts, a bonus, and career development opportunities.
  • Other info: Be part of a diverse team where every voice is heard.
  • Why this job: Gain valuable experience in retail and optics with comprehensive training included.
  • Qualifications: No prior experience needed; just a passion for helping customers.

The predicted salary is between 20000 - 25000 £ per year.

The Boots Company PLC is looking for a Retail Assistant in Basingstoke, England. In this role, you'll be essential to our Boots Opticians store, engaging with customers from their arrival to the selection of their eyewear.

You'll receive training through the 'Step Into Optics' programme and have responsibilities including dispensing glasses and supporting eye-tests.

Benefits include a discretionary bonus, generous employee discounts, and career development opportunities. Join a diverse workplace where everyone is valued.

Customer-Focused Optics Retail Assistant (Training Included) in Basingstoke employer: The Boots Company PLC

The Boots Company PLC is an excellent employer, offering a supportive and inclusive work environment in Basingstoke where every team member is valued. With comprehensive training through the 'Step Into Optics' programme, generous employee discounts, and opportunities for career advancement, you can build a rewarding career while making a meaningful impact on customers' lives.

The Boots Company PLC

Contact Details:

The Boots Company PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer-Focused Optics Retail Assistant (Training Included) in Basingstoke

Tip Number 1

Make sure to research Boots and their values before your interview. Knowing about their commitment to customer service and diversity will help you connect with the team and show that you're a great fit for the role.

Tip Number 2

Practice your customer interaction skills! Since you'll be engaging with customers daily, think of scenarios where you can demonstrate your ability to assist and make their experience enjoyable.

Tip Number 3

Don’t forget to highlight any previous retail or customer service experience during your interview. Even if it’s not directly related to optics, showing that you know how to handle customers will give you an edge.

Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.

We think you need these skills to ace Customer-Focused Optics Retail Assistant (Training Included) in Basingstoke

Customer Engagement
Eyewear Dispensing
Support for Eye Tests
Communication Skills
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Customer Focus:Make sure to highlight your experience in customer service. We want to see how you engage with customers and make their experience memorable, especially in a retail setting like ours.

Tailor Your Application:Don’t just send the same application everywhere! We love it when applicants tailor their CV and cover letter to reflect the specific role at Boots Opticians. Mention why you're excited about working with us!

Be Yourself:We value authenticity, so let your personality shine through in your application. Share your passion for helping others and any relevant experiences that showcase your unique approach to customer service.

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. Plus, we can’t wait to hear from you!

How to prepare for a job interview at The Boots Company PLC

Know Your Stuff About Eyewear

Before the interview, brush up on different types of eyewear and their features. Familiarise yourself with common optical terms and trends in the industry. This will show your enthusiasm for the role and help you engage confidently with the interviewer.

Show Off Your Customer Service Skills

Think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This is crucial for a role that revolves around engaging with customers.

Ask Thoughtful Questions

Prepare some questions about the 'Step Into Optics' programme and what training will look like. This shows you're genuinely interested in the position and eager to learn. It also gives you a chance to assess if the company culture aligns with your values.

Be Yourself and Stay Positive

During the interview, let your personality shine through! The Boots Company values diversity, so don’t be afraid to express who you are. A positive attitude can go a long way in making a great impression, so keep it upbeat and friendly.