At a Glance
- Tasks: Lead a passionate team to deliver exceptional healthcare services in a community pharmacy.
- Company: Join Boots, a trusted name in healthcare with a focus on community and patient care.
- Benefits: Enjoy generous discounts, flexible benefits, and 38 days of annual leave.
- Other info: Great career progression opportunities in various fields within Boots.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail management experience or ready to step up from assistant roles.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced retail manager or pharmacy professional who leads with care, takes pride in helping others, and knows how to bring a team together? At Boots, our smaller pharmacy stores sit at the heart of their communities, and our Pitsea High Street store in Basildon is no exception. This is a well‑established, pharmacy‑led store delivering all core NHS services, with a strong focus on patient care in a steady, fully resourced environment.
You’ll get to know your customers by name and build genuine, lasting relationships. Whether they’re collecting prescriptions or seeking trusted healthcare advice, you and your team will create a welcoming, dependable destination that people rely on.
As Store Manager, you’ll lead a close‑knit team of five colleagues, creating a positive, supportive culture where everyone feels valued and empowered. This is a hands‑on role where you’ll spend much of your time in the pharmacy, role‑modeling great care and operational excellence while developing your team’s confidence and capability. You’ll be supported every step of the way with a structured 12‑week induction and guidance from your Area Manager.
What you’ll be doing
- Lead and inspire your team of five colleagues to deliver exceptional service
- Take ownership of a steady, pharmacy‑led store focused on NHS services
- Build strong relationships with GP surgeries, primary care networks and the local community
- Deliver NHS services safely and confidently, offering clear, trusted and expert advice
- Work in and oversee a well‑organised, compliant dispensary where attention to detail is key
- Create a positive, supportive culture where colleagues feel valued and motivated
- Coach and develop your team—helping them grow in confidence, skills and experience
- Bring energy to your store, identifying opportunities to improve and enhance performance
- Champion the Boots brand and ensure your store remains a trusted healthcare destination
What you’ll need to have (our must‑haves)
- Retail management experience or be an experienced assistant manager or dispenser ready for the next step
- NVQ Level 2 in Pharmacy Services (or UK equivalent)
- Experience working in a UK dispensary
- Strong customer care focus and passion for community pharmacy
- Confidence leading a team and driving performance
- A calm, adaptable approach with the ability to stay organised in a steady environment
- A collaborative style, building strong relationships both in‑store and externally
- Ambition to grow—ideal for an Assistant Manager or experienced dispenser ready to step up
It would be great if you also have
- Confidence using digital systems and new technology
- Experience working in a healthcare‑led environment
Where your brilliance can take you
As Store Manager in a small store, you’ll be perfectly positioned to build your leadership capability and take the next step. Whether that’s moving into a larger, more complex store, becoming Deputy General Manager of one of our flagships, or ultimately progressing into senior leadership roles such as Area Manager, there’s plenty of room to grow at Boots. If pharmacy is your passion, you can build your clinical expertise, train as an Independent Prescriber, or move into Care Services or field roles that influence operations, resourcing, clinical governance and colleague development across multiple stores. There are also opportunities beyond stores, such as roles in Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- 38 days annual leave
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
There are lots more benefits in our rewards and benefits package.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS, PVG or an Access NI Check. If you require additional support as part of the interview process, we are happy to provide reasonable adjustments to help you be at your best.
Dispensing Store Manager (small store) in Basildon employer: The Boots Company PLC
At Boots, we pride ourselves on being an exceptional employer, particularly for our Dispensing Store Manager role in Pitsea High Street, Basildon. Our supportive work culture fosters collaboration and empowerment, allowing you to lead a dedicated team while building meaningful relationships with the community. With ample opportunities for professional growth, comprehensive benefits, and a commitment to employee wellbeing, Boots is the ideal place for those passionate about pharmacy and patient care.
