At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer care in retail and pharmacy.
- Company: Join Boots, a leading retailer with a commitment to diversity and inclusion.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Opportunities for career growth in a dynamic and inclusive workplace.
- Why this job: Make a real impact by coaching your team and enhancing customer experiences.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Equal Opportunity
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Retail & Pharmacy Assistant Manager: Lead, Coach & Grow in Ballymena employer: The Boots Company PLC
At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our Retail & Pharmacy Assistant Managers to lead and grow their teams effectively. With generous employee benefits, including a retirement savings plan, discretionary bonuses, and access to 24/7 counselling support, we ensure our employees feel valued and cared for. Our commitment to professional development and a collaborative environment makes Boots a rewarding place to build a meaningful career in retail and pharmacy.
StudySmarter Expert Advice🤫
We think this is how you could land Retail & Pharmacy Assistant Manager: Lead, Coach & Grow in Ballymena
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached a team. Be ready to share how you’ve tackled challenges and achieved performance goals in a customer-facing environment.
✨Tip Number 3
Show off your collaborative spirit! During interviews, highlight times when you worked well with others to achieve a common goal. This is key for a role that thrives on teamwork and customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Retail & Pharmacy Assistant Manager: Lead, Coach & Grow in Ballymena
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading and inspiring teams. We want to see how you've coached others to achieve their best, so share specific examples that showcase your leadership style.
Connect with Our Values:Take a moment to understand our commitment to excellent customer care and operational standards. In your application, reflect on how you align with these values and how you can contribute to creating a positive experience for our customers and patients.
Be Data-Driven:Since interpreting data and trends is key in this role, don’t shy away from mentioning any experience you have with data analysis. We love candidates who can react quickly to changing needs, so give us examples of how you've used insights to drive performance.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy. Be ready to share examples of how you've connected with customers in the past and how you can lead your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you inspire and coach your team. Think of specific instances where you've successfully led a team to achieve performance goals, as this will demonstrate your capability to the interviewers.
✨Familiarise Yourself with Data Insights
Since interpreting data is key for this role, brush up on how you've used data to make decisions in previous positions. Be ready to talk about trends you've noticed and how you've reacted to changing customer needs.
✨Embrace Technology
If you have experience with new technologies, be sure to mention it! Discuss how you've navigated tech changes in the workplace and how you can help your team adapt to new systems, especially in a pharmacy setting.
