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- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and 24/7 support.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a dynamic retail environment.
- Qualifications: Customer service experience and a desire to learn and lead.
The predicted salary is between 28800 - 43200 £ per year.
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service and store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you’ll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better. What’s next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Assistant Store Manager (Retail) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots Opticians on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We suggest using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Show your passion for optics! Research the latest trends in the industry and be ready to discuss how you can contribute to Boots Opticians' growth. This will demonstrate your commitment and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Assistant Store Manager (Retail)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great customer journey, just like we do at Boots Opticians!
Team Leadership Experience: If you've led or coached a team before, let us know! Share specific examples of how you’ve inspired others and helped them grow, as this is key for the Assistant Store Manager role.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, make sure you understand Boots Opticians' values and the specifics of the Assistant Store Manager role. Familiarise yourself with their customer service approach and how they support team development. This will show your genuine interest in the company and the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Prepare examples of how you've inspired others or improved team performance in previous roles. Highlight any specific situations where you’ve had to manage diverse skill sets, as this is crucial for the role.
✨Prepare for Clinical Questions
If you have experience in a clinical environment, be prepared to talk about it! Brush up on relevant terminology and processes, especially those related to patient pre-screening and dispensing. If you don’t have direct experience, express your eagerness to learn and how you plan to tackle the training provided.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, training opportunities, or the commercial plans for the store. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.