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For Companies At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and manage store operations.
- Company: Boots Opticians is dedicated to inclusivity and helping you reach your full potential.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and access to 24/7 support.
- Why this job: Join a diverse team and grow your career with industry-leading training programs.
- Qualifications: GOC Registered with customer-facing experience; leadership skills are a plus.
- Other info: Flexible working options available, including job share and reduced hours.
The predicted salary is between 27000 - 42000 £ per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks, and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills, and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews, and performance management.
We will support you in completing our industry-leading ‘Step into Optics’ training programme to help you develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need
- GOC Registered
- Experience working in a customer-facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups), or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.#J-18808-Ljbffr
Assistant Store Manager (Clincl) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clincl)
✨Tip Number 1
Familiarize yourself with the Boots Opticians brand and their commitment to customer service. Understanding their values and how they prioritize the customer journey will help you align your approach during the interview.
✨Tip Number 2
Highlight any experience you have in leading or coaching a team, especially in a customer-facing role. Be prepared to share specific examples of how you've inspired your team to deliver excellent service.
✨Tip Number 3
If you have experience in a clinical environment, make sure to discuss it. Boots Opticians values clinical knowledge, so showcasing your background in this area can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your desire to learn and grow within the company. Boots Opticians offers various training programs, so expressing your enthusiasm for professional development can demonstrate your commitment to the role.
We think you need these skills to ace Assistant Store Manager (Clincl)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Store Manager position at Boots Opticians. Understand the key responsibilities and required skills, especially those related to customer service and team management.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer-facing roles and leadership positions. Mention specific examples of how you've led or coached a team, as this is crucial for the role.
Show Your Desire to Learn: Express your eagerness to develop your clinical knowledge and skills. Mention any relevant training or certifications you have, and your willingness to participate in the 'Step into Optics' training programme.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Boots Opticians. Highlight your commitment to inclusivity and teamwork, aligning with their mission to create a positive working environment.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in coaching or managing others. Share specific examples of how you've inspired your team and improved their performance.
✨Demonstrate Customer Service Excellence
Since the role involves delivering an exemplary customer journey, think of instances where you went above and beyond for a customer. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Familiarize Yourself with Clinical Activities
Even if you don't have extensive clinical experience, showing a willingness to learn about patient pre-screening and dispensing will impress the interviewers. Research these processes and express your eagerness to complete the 'Step into Optics' training.
✨Emphasize Inclusivity and Team Development
Boots Opticians values inclusivity and team development. Be ready to discuss how you foster a positive work environment and support your team's growth. Share any initiatives you've taken to promote diversity and inclusion in your previous roles.
