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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Boots Opticians is dedicated to inclusivity and fostering potential in its employees.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Join a supportive environment that values diversity and offers career development opportunities.
- Qualifications: GOC Registered with experience in customer-facing roles and team leadership.
- Other info: Part-time options available; reasonable adjustments for applicants needing support.
The predicted salary is between 30000 - 42000 £ per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
- These are the essential skills or experience needed to succeed in this role.
- GOC Registered
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians?
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next?
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Assistant Store Manager (Clincl) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clincl)
✨Tip Number 1
Familiarise yourself with the Boots Opticians brand and their values. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlighting these instances will demonstrate your leadership skills and ability to inspire others, which is crucial for the Assistant Store Manager role.
✨Tip Number 3
Research common clinical practices related to optometry, especially if you have experience in a clinical environment. This knowledge can set you apart and show your eagerness to learn and grow within the role.
✨Tip Number 4
Network with current or former employees of Boots Opticians on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Assistant Store Manager (Clincl)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your customer-facing experience and any leadership roles you've held. Mention specific examples where you have led or coached a team, as this is crucial for the role.
Show Your Desire to Learn: Express your eagerness to develop your clinical knowledge and skills. Mention any relevant training or courses you are willing to undertake, such as the 'Step into Optics' programme.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your passion for the role and the company. Make sure to mention why you want to work at Boots Opticians specifically.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in coaching or managing teams, highlighting specific examples where you inspired others or improved team performance.
✨Demonstrate Customer Service Excellence
Since the role involves delivering an exemplary customer journey, think of instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to customer satisfaction and how you handle challenging situations.
✨Familiarise Yourself with Clinical Operations
Even if you don't have extensive clinical experience, showing a willingness to learn about clinical activities is crucial. Research common practices in optometry and be ready to discuss how you can support the clinical team effectively.
✨Prepare Questions About Team Development
Boots Opticians values the development of its staff. Prepare thoughtful questions about training programmes and opportunities for team members to grow. This shows your interest in not just your own career but also in nurturing others' potential.