At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy discounts, bonuses, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a difference in customers' lives while learning in a dynamic retail environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optics Retail Assistant — Eye Care, Training & Discounts in Amersham employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Retail Assistant, you will benefit from our industry-leading training programme, generous employee discounts, and flexible benefits that cater to your individual needs, all while working in a dynamic environment where every day brings new opportunities to connect with customers and enhance their eye care experience.
StudySmarter Expert Advice🤫
We think this is how you could land Optics Retail Assistant — Eye Care, Training & Discounts in Amersham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how you can relate your past experiences to the role of a Retail Assistant. The more comfortable you are, the better you'll shine during the actual interview.
✨Tip Number 3
Show off your customer care skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This is key for a Retail Assistant role, so let your passion for helping others come through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optics Retail Assistant — Eye Care, Training & Discounts in Amersham
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your passion for customer care. Share any experiences where you've gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Retail Assistant role. We love seeing how you connect your background to what we do.
Be Yourself:We value authenticity, so let your personality shine through in your application. Don’t be afraid to share your unique experiences and how they’ve shaped your desire to work with us in the optics field.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, contact lenses, and the importance of customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships in previous roles or how you've handled difficult situations. Highlighting your communication skills will demonstrate that you're a great fit for the team.
✨Embrace the Learning Opportunity
Mention your eagerness to participate in the 'Step Into Optics' training programme. Show enthusiasm for learning and developing your skills, as this aligns perfectly with what the company values in its employees.
✨Ask Thoughtful Questions
Prepare a few questions about the role, the team, or the training programme. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it makes for a more engaging conversation during the interview!
