At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy bonuses, generous discounts, and flexible benefits tailored for you.
- Other info: Inclusive workplace with great career development opportunities.
- Why this job: Be the face of customer service and make a difference in people's lives.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
- Ordering, dispensing and collecting glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
What you’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) in Aberystwyth employer: The Boots Company PLC
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. With generous employee discounts, flexible benefits, and numerous career development opportunities, our team members are supported in their professional growth while enjoying a positive and inclusive environment. Located in a bustling retail setting, you will have the chance to engage with diverse customers and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Aberystwyth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent the brand well. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Assistant (Opticians) in Aberystwyth
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will resonate with our focus on customer care.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. Mention any previous retail or clinical experience you have, as it shows you're ready to hit the ground running!
Be Personable and Authentic:We love a bit of personality! Don’t be afraid to let your true self shine through in your application. A friendly tone can make a big difference and help us see how you'd fit into our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s quick and easy, and ensures we receive all your details without any hiccups!
How to prepare for a job interview at The Boots Company PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Assistant in an opticians. Familiarise yourself with common eyewear products and services, as well as the basics of eye tests. This will show your passion for customer care and your desire to learn.
✨Showcase Your People Skills
Since you'll be interacting with customers all day, it's crucial to demonstrate your ability to build relationships. Prepare examples from your past experiences where you've successfully helped customers or resolved issues. This will highlight your customer care skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support career development. This shows your genuine interest in the role and the company.
✨Dress the Part
As you'll be working in a retail environment, make sure to dress smartly for the interview. A professional appearance can make a great first impression and reflects your understanding of the retail setting.
