At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and access to training and development.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Histon employer: The Boot, Histon
Heartwood Collection is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on employee development through our Stepping Stones programme, we foster a supportive work culture that values passion and dedication. Located in a vibrant hospitality environment, we offer unique benefits such as early pay options, generous referrals, and a cycle-to-work scheme, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Histon
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Heartwood Collection and soak up the atmosphere. Chat with staff and get a feel for the vibe – it’ll help you stand out when you show genuine interest in the place.
✨Tip Number 2
Practice your people skills! Since you’ll be working with guests, brush up on your communication and service skills. Role-play with a friend or family member to nail those interactions and show us you’re a natural at making people feel special.
✨Tip Number 3
Be flexible and ready to adapt! In hospitality, things can change quickly. Show us that you can handle the unexpected with a smile. Share examples from past experiences where you’ve gone above and beyond to deliver excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to highlight your passion for food and service!
We think you need these skills to ace Server/Waiter/Waitress in Histon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience you have in customer service or food and drink, and mention why you’re excited about joining Heartwood Collection specifically.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Boot, Histon
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any seasonal dishes. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for service.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle a difficult customer or a busy service. Practising these scenarios beforehand can help you respond naturally and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This shows your enthusiasm for growing with Heartwood Collection and your commitment to the role.
