Join our Technology team

This role offers a competitive package, hybrid working (1 day a week in the London office, typically Thursday), 28 days holiday a year plus Bank Holidays and 11% pension from the second year!

We are looking for an experienced technical leader, team leader and people manager to co‑lead a cross‑functional, mission‑oriented product squad alongside a Product Manager and Design Lead.

This hybrid role is perfect for people wishing to remain close to delivery, love building high‑performing teams and staying close to technology with an element of hands‑on contribution (~30‑40% of time).

• Primary Responsibilities
• Team

Leadership: Work as part of a “product trio” alongside a Product Manager and Design Lead to establish a Product Vision and strategy, set ambitious OKRs, and own delivery of impact.

• Tech

Leadership: Guide engineers to a technical vision and strategy that aligns with product goals, make sound technical decisions, and operate hands‑on at a Senior Engineer level.

• People Management: Support up to 7 engineers, provide coaching, feedback, career growth plans and pastoral care.
• AI‑Native Engineering: Champion the use of agentic workflows, leverage Git Hub Copilot to automate testing, streamline implementation and reduce cognitive overhead.

What kind of work might I do?

Our membership platform provides core services to over half a million members and millions of consumers every month.

The platform handles payments, membership servicing, content access, finance controls and B2B services.

• Improve member value through enhanced experience and feedback.
• Expand payment methods and subscription management.
• Enable bulk/scale solutions for businesses offering subscriptions to employees and customers.
• Strategic Opportunities
• Unlock value from data to improve content experiences (recommendations and cross‑sell).
• Reduce effort and time to build data products and internal tools; monetize data.
• Implement search and conversational AI for rapid member support.
• Key Characteristics
• Problem Solver – comfortable leading through uncertainty, delivering business outcomes and driving revenue or cost savings.
• Evolutionary Architecture – guide architecture across domains, evolve incrementally, and pick appropriate technologies.
• Multiplier – mentor engineers at early to senior level, raising standards.
• People‑centric – build inclusive, collaborative teams as the foundation for performance.
• Bias to Action – devise urgent, manageable solutions and execute at pace.

Benefits

• 35‑hour working week.
• Generous 28 days holiday a year plus bank holidays and the option to buy additional days.
• Excellent pension scheme – employer matches 6% rising to 11% after one year.
• Annual Award depending on performance.
• Healthcare insurance & private medical insurance; Vitality rewards programme after 6 months.
• Discretionary death in service benefit – six times annual salary.
• Free access to Which? member content and money & legal helplines.
• Free wills for employees; partners may create a will at cost price.
• Discount site Pluxee offers large daily off for shopping and holidays.
• Work‑from anywhere policy for 4 weeks a year.
• Great work‑life balance with flexible options (part‑time, job shares).

Which? is committed to diversity and inclusion and welcomes applications from all backgrounds.

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