Join our Content team

This role offers a competitive salary, hybrid working (London office, Tuesdays and some Thursdays in the office), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. Salary £35,000 – £38,000 per annum.

About The Role

To provide analytical support and advice to colleagues in Content and other departments with specific responsibility for identifying, designing, and implementing analytical and automation solutions, whilst supporting the Consumer Content Research & Data team delivering their research needs.

Key Responsibilities Include:

• Champion the proper use of analytical techniques, automation and data visualisations for the benefit of the organisation.
• Work closely with Consumer Researchers to design research, process data and apply analytical techniques to provide value to the outputs and deliver efficiencies.
• Manage and take ownership of quantitative projects, ensuring results are meaningful and communicated effectively within agreed time and cost limits.
• Design scalable automated data collection pipelines and processing of large-scale online data to support organisational needs (i.e., web scraping).
• Deliver, support and check the analytical outputs of the Content team - and in some cases of other teams - to ensure that they are accurate and robust.

About You

• Experience working in research and with research data.
• Degree with appropriate research / analytical experience (such as exploratory data analysis, quantitative research methods, or equivalent) or equivalent experience.
• Analytical software experience (e.g., Python, R, SQL, or equivalent).
• Experience of automated data collection from websites (e.g., web scraping).
• Experience of using survey scripting software, such as Qualtrics or equivalent.

The interview process for this role involves:

• Analytical/programming task to deliver ahead of the interview (this will be sent approx 3 days before by the hiring manager). Please be prepared to talk about the task for 15 minutes during the interview.
• Initial one hour and 15 minute interview via MS Teams.
• If there is a tie break situation, we may conduct a follow-up interview.

Interviews are expected to commence from Monday 24th August.

Benefits

• 35 hour working week.
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days.
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
• Discount site Pluxee which offers large % off every day shopping and holidays.
• Annual Award (depending on employee and company performance).
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months).
• A discretionary death in service benefit provision equivalent to six times your annual salary.
• Free access to Which? member content and free access to Which? money & legal helplines.
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy.
• A great work-life balance (all our roles are now hybrid), offering flexible working options e.g. part time or job shares where possible.

If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.

Please Note: You must meet the essential criteria listed within the Role Profile, to have your application reviewed. Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.

We aim to keep all of our adverts open for a minimum of 7 days, however, there are times when there is a very high number of applications and we have to close it sooner. We therefore encourage you to get your application in quickly as once the advert has closed we will not accept any further applicants.