Retail Team Leader - Customer Experience Coach in Swindon
Retail Team Leader - Customer Experience Coach

Retail Team Leader - Customer Experience Coach in Swindon

Swindon Full-Time 28800 - 43200 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead a team to enhance customer experience and drive sales in a vibrant retail environment.
  • Company: Global beauty retailer known for its commitment to exceptional service.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth in the beauty industry.
  • Why this job: Join a passionate team and make a real difference in customers' beauty journeys.
  • Qualifications: Strong customer service skills and a love for the beauty industry.
  • Other info: Supportive environment with opportunities for career advancement.

The predicted salary is between 28800 - 43200 £ per year.

A global beauty retailer seeks a Team Leader for its Swindon store. The role involves driving sales, coaching customer consultants, and ensuring an exceptional customer experience.

Candidates should have strong customer service skills, a passion for the beauty industry, and the ability to work flexible hours. This position supports store management in achieving operational goals and team development.

Retail Team Leader - Customer Experience Coach in Swindon employer: The Body Shop

As a leading global beauty retailer, we pride ourselves on fostering a vibrant and inclusive work culture in our Swindon store, where creativity and passion for beauty thrive. Our employees enjoy comprehensive training and development opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences every day. Join us to be part of a dynamic team that values your contributions and supports your growth in the beauty industry.
T

Contact Detail:

The Body Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Leader - Customer Experience Coach in Swindon

✨Tip Number 1

Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your passion! When you get the chance to chat with potential employers, make sure to express your love for the beauty industry. Share your favourite products or trends – it’ll show that you’re genuinely invested in the role.

✨Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle various customer service scenarios or coach a team member. Practising your responses will help you feel more confident and ready to impress.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Retail Team Leader - Customer Experience Coach in Swindon

Customer Service Skills
Coaching Skills
Sales Driving
Exceptional Customer Experience
Passion for the Beauty Industry
Flexibility in Working Hours
Operational Goal Achievement
Team Development

Some tips for your application 🫡

Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share any relevant experiences or interests that highlight your enthusiasm and knowledge about beauty products and trends.

Highlight Your Customer Service Skills: Make sure to emphasise your strong customer service skills in your application. Use specific examples of how you've gone above and beyond to create exceptional experiences for customers in previous roles.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to the right people. Plus, it shows us you’re tech-savvy!

How to prepare for a job interview at The Body Shop

✨Know Your Beauty Products

Brush up on the latest beauty trends and products before your interview. Being knowledgeable about the brand's offerings will show your passion for the industry and help you connect with the interviewers.

✨Showcase Your Coaching Skills

Prepare examples of how you've successfully coached or developed team members in the past. Highlighting your ability to inspire and lead others will demonstrate that you're ready to take on the Team Leader role.

✨Emphasise Customer Experience

Think of specific instances where you've gone above and beyond for customers. Sharing these stories will illustrate your commitment to exceptional customer service, which is crucial for this position.

✨Flexibility is Key

Be ready to discuss your availability and willingness to work flexible hours. This shows that you understand the demands of retail and are committed to supporting the store's operational goals.

Retail Team Leader - Customer Experience Coach in Swindon
The Body Shop
Location: Swindon

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>