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- Tasks: Lead a passionate team to enhance customer experience and drive sales in-store.
- Company: Join a leading ethical beauty brand committed to sustainability and innovation.
- Benefits: Enjoy training, product discounts, and a comprehensive benefits package.
- Why this job: Be an inspirational leader and make a real difference in the beauty industry.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Flexible hours and opportunities for personal growth in a vibrant retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading ethical beauty brand is seeking an inspirational leader to partner with the Shop Manager and drive a successful retail store in Greater London. The role involves developing a strong customer-focused team, meeting performance targets, and engaging with customers through innovative campaigns.
The ideal candidate will have experience in customer-facing roles, team leadership, and must be flexible to work varying hours. This position offers a comprehensive benefits package including training and discounts on products.
Store Team Lead — Customer Experience & Sales employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead — Customer Experience & Sales
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and beauty industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led teams and improved customer experiences in previous roles.
✨Tip Number 3
Be ready to engage! Prepare some innovative ideas for customer engagement campaigns that you could implement in the store. This shows you're proactive and passionate about the brand's mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Store Team Lead — Customer Experience & Sales
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through. Share any personal experiences or insights that connect you to ethical beauty, as this will resonate with us and show you're a great fit for our brand.
Highlight Your Leadership Skills: We want to see how you've led teams in the past! Use specific examples to demonstrate your ability to inspire and develop a customer-focused team. This will help us understand your leadership style and how it aligns with our values.
Be Customer-Centric: Since this role is all about enhancing customer experience, make sure to include examples of how you've engaged with customers in previous roles. Show us how you’ve gone above and beyond to meet their needs and create memorable experiences.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at The Body Shop
✨Know the Brand Inside Out
Before your interview, make sure you research the ethical beauty brand thoroughly. Understand their values, products, and recent campaigns. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer experience. Be ready to discuss how you can inspire and develop a strong customer-focused team, as this is key for the Store Team Lead role.
✨Engage with Customer Experience Scenarios
Think about how you would handle various customer interactions and challenges. Be prepared to discuss innovative ideas for engaging customers and driving sales, as this will demonstrate your proactive approach to the role.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed varying schedules or worked in dynamic environments.
