At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in cruelty-free beauty and ethical practices.
- Benefits: Flexible shifts, employee discounts, and a chance to make a positive impact.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
The predicted salary is between 20000 - 25000 £ per year.
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision.
Business as a force for good - that's us.
Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way.
We’re the original ethical beauty brand.
We’ve got a thing for empowering people and enriching our planet.
We’re all about keeping it real, in every way possible.
Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
We’re never afraid to stand up and speak the truth.
We like to do things a little differently around here.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on‑hand to talk with customers every day.
We take the time to learn our customer's needs and recommend fantastic products that make them feel so good.
We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
- What we look for
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
- Talent Drivers
- Collaborative Skills
- Personal Conduct
- Commerciality
- Purpose
- #J-18808-Ljbffr
Customer Consultant in Southend-on-Sea employer: The Body Shop
The Body Shop is an excellent employer that fosters a vibrant and inclusive work culture in Nottingham, where employees are encouraged to express their passion for beauty and sustainability. With a strong commitment to ethical practices, the company offers comprehensive training and growth opportunities, ensuring that every Beauty Consultant can thrive in their role while making a positive impact on customers' lives. Join us to be part of a team that values your contributions and supports your professional journey in a rewarding retail environment.
