At a Glance
- Tasks: Inspire customers with ethical beauty advice and share The Body Shop's philosophy.
- Company: Join the original ethical beauty brand committed to positive change.
- Benefits: 50% product discount, freebies, volunteer time, and growth opportunities.
- Other info: Embrace your individuality with our unique uniform policy and inclusion networks.
- Why this job: Be part of a movement that empowers communities and promotes cruelty-free beauty.
- Qualifications: Passion for customer engagement and flexible availability for shifts.
The predicted salary is between 20000 - 25000 £ per year.
The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.
Your role in a nutshell: As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role:
- Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes. We're not just selling a skin care routine, we're also helping communities build a better life.
- Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for:
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer:
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
Ethical Beauty Consultant | Inspire & Serve Customers in Southampton employer: The Body Shop
The Body Shop is an exceptional employer that champions ethical beauty and empowers its employees to make a positive impact on the world. With a vibrant work culture that encourages individuality and inclusivity, team members enjoy comprehensive training, generous product discounts, and opportunities for personal growth while actively engaging in community activism. Located in a dynamic environment, employees are not just part of a brand; they are part of a movement that values authenticity and social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Ethical Beauty Consultant | Inspire & Serve Customers in Southampton
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with customers, you can share your passion and knowledge, making those connections feel genuine.
✨Tip Number 2
Be proactive in engaging with customers. Don’t wait for them to come to you; approach them with a smile and ask about their needs. Show them how The Body Shop’s ethical beauty products can fit into their lifestyle – it’s all about that personal touch!
✨Tip Number 3
Show your enthusiasm for the brand! Whether it’s through social media or in-store interactions, let your excitement for cruelty-free beauty shine through. People love to connect with someone who genuinely believes in what they’re promoting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a community that values ethical practices and making a positive impact – just like you!
We think you need these skills to ace Ethical Beauty Consultant | Inspire & Serve Customers in Southampton
Some tips for your application 🫡
Show Your Passion for Ethical Beauty:When you're writing your application, let your love for ethical beauty shine through! Share why you believe in The Body Shop's mission and how it resonates with you. We want to see your enthusiasm for cruelty-free products and community support.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience in customer service and any relevant skills that align with our values. We appreciate when candidates take the time to connect their background with what we do at The Body Shop.
Be Authentic:We’re all about keeping it real, so don’t be afraid to show your true self in your application. Share personal stories or experiences that demonstrate your commitment to ethical practices and customer engagement. Authenticity is key!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at The Body Shop
✨Know Your Products Inside Out
Before your interview, dive deep into The Body Shop's product range. Familiarise yourself with the ingredients, their origins, and the ethical practices behind them. This knowledge will not only impress your interviewers but also show your genuine interest in the brand's philosophy.
✨Showcase Your Customer Engagement Skills
Think of examples from your past experiences where you've successfully engaged with customers. Be ready to discuss how you can connect with customers at The Body Shop, driving engagement and sales through exceptional service. Remember, they want someone who can inspire and serve!
✨Embrace Your Unique Style
The Body Shop values individuality, so don’t shy away from expressing your personal style during the interview. Wear something that makes you feel good and reflects who you are. This will help you stand out and align with their ethos of authenticity.
✨Be Ready to Discuss Ethical Practices
Prepare to talk about why ethical beauty matters to you. The Body Shop is all about making a positive impact, so share your thoughts on sustainability and community trade. This will demonstrate that you resonate with their mission and are passionate about being part of their team.
