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For Companies At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in ethical beauty since 1976.
- Benefits: Flexible part-time hours, employee discounts, and a chance to make a difference.
- Why this job: Be part of a brand that empowers people and enriches the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Opportunity to learn about natural products and engage with customers.
Job details
Job Title: SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM
Date: 22 Oct 2025
Location: Derby, DER, GB, DE1 2NQ
Full Time/Part Time: Part-Time
Contract Type: Regular/Permanent
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer\’s preference, there\’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic productsthat make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we\’re not just selling them an ideal, we\’re actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle.
What we look for
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and theretail industry
- Open availability for evening, weekend, and holiday shifts.
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SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM
✨Tip Number 1
Get to know the company! Before your interview, dive into The Body Shop's values and mission. Show us that you’re not just another candidate but someone who genuinely resonates with our commitment to ethical beauty.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us, so be ready to share how you can create exceptional experiences.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects The Body Shop’s vibe. Show us your personal style while keeping it professional – we love individuality!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen on the role and appreciate the opportunity to chat with our team. Plus, it keeps you fresh in our minds!
We think you need these skills to ace SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and customer service shine through. We want to see that you genuinely care about helping customers find the right products and that you resonate with our values at The Body Shop.
Tailor Your CV: Make sure your CV is tailored to the role of Seasonal Temp Customer Consultant. Highlight any relevant experience in retail or customer service, and don’t forget to mention your availability for those evening and weekend shifts we need!
Be Authentic: We’re all about keeping it real, so be yourself in your application. Share your unique experiences and how they align with our mission of being a force for good. Authenticity goes a long way in making a great impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at The Body Shop
✨Know The Body Shop's Values
Before your interview, take some time to really understand The Body Shop's mission and values. They’re all about ethical beauty and making a positive impact, so think about how your own values align with theirs. Be ready to share examples of how you’ve demonstrated similar principles in your past experiences.
✨Show Off Your Customer Service Skills
As a Seasonal Temp Customer Consultant, exceptional customer service is key. Prepare specific examples from your previous roles where you went above and beyond for a customer. Think about times when you resolved issues or created memorable experiences that made customers feel valued.
✨Be Ready to Discuss Products
Familiarise yourself with The Body Shop’s product range and their ethical sourcing practices. You don’t need to know everything, but having a few key products in mind and understanding their benefits will show your genuine interest in the brand. This knowledge can help you engage more effectively during the interview.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for beauty and the retail industry shine through. Share what excites you about working in this field and why you want to be part of The Body Shop team. Your passion can set you apart from other candidates, so don’t hold back!
