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For Companies At a Glance
- Tasks: Engage with customers, share product knowledge, and drive sales through exceptional service.
- Company: Join The Body Shop, a pioneer in ethical beauty and community empowerment.
- Benefits: Enjoy a 50% discount, freebies, and volunteer time for causes you care about.
- Why this job: Be part of a brand that stands for good and makes a real difference.
- Qualifications: Passion for customer connection and open availability for flexible shifts.
- Other info: Opportunities for growth and support for your unique identity.
The predicted salary is between 10 - 16 £ per hour.
The Body Shop was founded in 1976 with a vision of business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand, empowering people and enriching our planet. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
The Body Shop is committed to generating positive economic, social, and environmental impact. We need someone who’s not afraid to mix things up.
Your role in a nutshell:
- As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
- You will learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role:
- Learn and understand our products – they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
- Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for:
- Interest in connecting with customers to drive engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer:
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular products & 30% on Gifts.
- Freebies – when we launch new products, we want our teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform – we don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the brand.
- Encouragement & support to be exactly who you are – employees may join any/all of our Inclusion & Belonging Networks at The Body Shop.
Talent Drivers:
- Collaborative Skills
- Personal Conduct
- Commerciality
- Purpose
20hr Customer Consultant in Oxford employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 20hr Customer Consultant in Oxford
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with the team, you can show your passion for ethical beauty and how you can contribute to their mission.
✨Tip Number 2
Be ready to engage! When you get the chance to meet the team, don’t just sit back. Ask questions about their products and share your thoughts on customer service. Show them you’re keen to connect with customers and drive engagement.
✨Tip Number 3
Show off your personality! The Body Shop loves individuality, so don’t be afraid to express yourself during interviews. Wear something that makes you feel good and reflects who you are – it’s all about keeping it real!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your vibe and skills.
We think you need these skills to ace 20hr Customer Consultant in Oxford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love seeing candidates who are genuinely excited about our products and values. Share why you want to be part of our mission to create a positive impact.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and any relevant skills that align with our ethos of ethical beauty. We want to see how you can contribute to our unique culture!
Be Authentic: We appreciate honesty and authenticity in applications. Don’t be afraid to show your true self and share personal experiences that relate to our values. Remember, we’re all about keeping it real, so let us know what makes you, you!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Body Shop
✨Know Your Products
Before the interview, dive deep into The Body Shop's product range and their ethical sourcing practices. Familiarise yourself with key ingredients and their benefits, as well as the brand's commitment to cruelty-free beauty. This knowledge will help you connect with the company's philosophy and show your genuine interest.
✨Show Your Passion for Customer Engagement
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to meet a customer's needs or created a memorable experience. This will demonstrate your ability to connect with customers and drive engagement, which is crucial for the role.
✨Embrace The Body Shop's Values
Familiarise yourself with The Body Shop's mission and values, especially their focus on social and environmental impact. Be ready to discuss how you align with these values and how you can contribute to their activist roots. Showing that you share their vision will set you apart from other candidates.
✨Be Yourself and Have Fun
The Body Shop encourages individuality, so don’t be afraid to express your personality during the interview. Wear something that makes you feel good and be authentic in your responses. A positive attitude and a genuine smile can go a long way in making a great impression!
