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- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Enjoy a 50% discount on products, paid volunteer days, and comprehensive training.
- Why this job: Be part of a brand that empowers people and enriches the planet while growing your career.
- Qualifications: Experience in customer service and team leadership, with strong communication skills.
- Other info: Flexible working hours and opportunities for personal growth in an inclusive environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Newcastle Upon Tyne, NET, GB, NE1 7XJ
Company: The Body Shop International Limited
The Body Shop was founded in 1976 with a vision of business as a force for good. We are proud to be pioneering cruelty-free beauty and empowering people while enriching our planet.
Your role in a nutshell:
As an inspirational leader & activist, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role:
- Lead & work as part of a successful, engaged team to best meet the needs of our customers.
- Shape a customer-focused store experience by leading the team to drive customer engagement through our products, campaigns & activism.
- Problem-solve effectively & proactively using available resources.
- Communicate effectively & act as a flexible & responsible role model to your team.
- Ensure development of customer loyalty to further build The Body Shop brand.
- Manage stock; monitor & manage change.
- Use data (KPIs) to make sound commercial & business decisions to successfully drive your sales & team performance.
- Identify & attract high potential candidates & develop current team members to succeed in their goals.
- Interest in & passion for learning about the beauty market, competitors & products.
What we look for:
- Experience in a customer-facing role, people leadership & team development.
- Able to meet sales & performance targets with outstanding planning & organising skills.
- Ability to work collaboratively within a feedback culture.
- Experience coaching & developing a successful team.
- Outstanding leadership & communication skills.
- Experience using data (KPIs) to make sound business decisions.
- Comfortable with Microsoft Office Suite.
- Flexibility to work across Sunday to Saturday is required.
What we offer:
- Benefits start within your first month.
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular products & 30% on Gifts.
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
- Paid volunteer days - so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform - We’ll give you one of our famous Green Aprons and the rest is up to you.
- Ability to offer a real living wage to your Customer Consultants.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop.
Store Manager Eldon Sq Newcastle in Newcastle upon Tyne employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Eldon Sq Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research The Body Shop's values, campaigns, and products. When you walk into that interview, show them you’re not just another candidate – you’re a passionate advocate for their mission.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired your team or solved a tricky problem. Be ready to share these experiences in a way that highlights your connection to The Body Shop’s purpose.
✨Tip Number 3
Show off your customer engagement skills! Prepare examples of how you’ve created memorable experiences for customers. Remember, they want someone who can bring their brand to life and drive loyalty.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It’s a great way to remind them why you’re the perfect fit for their team.
We think you need these skills to ace Store Manager Eldon Sq Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love seeing candidates who are genuinely excited about our brand and its mission. Share why you want to be part of our team and how you connect with our values.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in customer-facing roles and any leadership skills you've developed. We want to see how your background aligns with our needs, so don’t hold back on those relevant achievements!
Be Authentic: We value authenticity at The Body Shop, so be yourself in your application. Don’t just list your skills; share stories that showcase your personality and how you’ve made a difference in previous roles. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Body Shop
✨Know the Brand Inside Out
Before your interview, dive deep into The Body Shop's history, values, and current campaigns. Understand their commitment to cruelty-free beauty and how they empower communities. This knowledge will not only impress but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, solved problems, or improved customer experiences. Be ready to discuss how you can bring that same energy to The Body Shop.
✨Be Data-Savvy
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you've used data to make decisions in previous roles. This will demonstrate your ability to drive sales and manage stock effectively.
✨Embrace Flexibility and Authenticity
The Body Shop values individuality and flexibility. Be open about your availability and how you can adapt to different situations. Share how you express your authentic self in a work environment, as this aligns with their culture of inclusion and belonging.
