At a Glance
- Tasks: Lead a passionate team to create an unforgettable customer experience in beauty retail.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Competitive salary, flexible hours, and opportunities for personal and professional growth.
- Why this job: Be part of a brand that empowers people and enriches the planet while driving sales success.
- Qualifications: Experience in beauty retail and strong leadership skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
The predicted salary is between 36000 - 60000 £ per year.
The Body Shop was founded in 1976 with a vision of business as a force for good. We are proud to be pioneering cruelty-free beauty and empowering people while enriching our planet.
Your role in a nutshell: To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise, you will drive the store and the team to deliver retail excellence, strong sales results, and an engaging customer experience.
More about the role:
- Customer Experience: Shape a customer-focused store experience by leading the team to drive customer engagement and build consumer loyalty.
- Delivery: Control and meet sales and performance targets with outstanding planning and organising skills. Exceptional stock management skills are essential, along with the ability to monitor/manage change and make sound commercial decisions.
- Teamwork and People Management: Lead and work as part of a team, react to problems, and manage the team according to the needs of the store and its customers. Attract and retain individuals who reflect the brand and develop current team members to a high standard.
What we look for:
- Experience in beauty retail and people leadership.
- Able to control and meet sales and performance targets.
- Experience of using data to make sound commercial decisions.
- Ability to work collaboratively within a feedback culture.
- Team coaching and development skills.
- Outstanding communication and operational skills.
- Leadership skills for personal and business success.
- Good IT skills.
- Flexibility to work across Sunday to Saturday is required.
Talent Drivers: Commerciality, Collaborative Skills, Leadership, Personal Conduct, Purpose.
Store Manager - London Bridge employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London Bridge
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and recent campaigns. This way, when you walk into that interview, you can show your passion and knowledge about the brand, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn and ask them about their experiences. This insider info can give you valuable insights into the company culture and what they really look for in a Store Manager.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team, managed stock, or improved customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining The Body Shop family. So, get your application in and let’s make some beauty magic happen!
We think you need these skills to ace Store Manager - London Bridge
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty products shine through! Share your experiences and how they connect with The Body Shop's values. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its mission.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others or successfully managed a team. We’re all about teamwork, so let us know how you can bring people together!
Be Data-Driven: We love numbers! If you've used data to drive sales or improve customer experiences in the past, mention it in your application. Show us how you can use insights to make smart decisions that benefit both the store and the team. It’s all about making informed choices!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our digital world. We can’t wait to hear from you!
How to prepare for a job interview at The Body Shop
✨Know Your Brand Inside Out
Before the interview, dive deep into The Body Shop's history, values, and product range. Understand their commitment to cruelty-free beauty and ethical practices. This knowledge will not only impress your interviewers but also show that you genuinely align with their mission.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, especially in a retail environment. Discuss specific situations where you’ve driven sales or improved customer experiences through effective team management.
✨Be Data Savvy
Familiarise yourself with how to use data to make informed decisions. Be ready to discuss how you've used sales figures or customer feedback in previous roles to enhance performance. This will demonstrate your analytical skills and your ability to drive results based on insights.
✨Emphasise Customer Engagement
Think of ways you've previously shaped customer experiences. Prepare to share strategies that have worked for you in building consumer loyalty. The Body Shop values customer engagement, so showing your passion for creating memorable shopping experiences will set you apart.