At a Glance
- Tasks: Support store management by delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Flexible shifts, employee discounts, and a chance to make a positive impact.
- Other info: Open availability for evening, weekend, and holiday shifts is required.
- Why this job: Be part of a team that empowers communities and promotes cruelty-free beauty.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
The predicted salary is between 20000 - 25000 £ per year.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell:
- To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
- To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role:
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts.
Ethical Beauty Consultant in London employer: The Body Shop
At The Body Shop, we pride ourselves on being a pioneer in ethical beauty, fostering a work culture that champions empowerment and environmental responsibility. As an Ethical Beauty Consultant, you'll not only engage with customers to provide exceptional service but also contribute to our mission of making a positive impact on communities and the planet. With opportunities for personal growth and a commitment to innovative practices, working here means being part of a team that values authenticity and social change.
StudySmarter Expert Advice🤫
We think this is how you could land Ethical Beauty Consultant in London
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. When you walk into that interview, you want to show them you’re not just a fan of beauty, but a true advocate for ethical practices.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail down how you’d engage with customers. Remember, it’s all about building rapport and making people feel valued – that’s what The Body Shop is all about!
✨Tip Number 3
Don’t be shy about showcasing your passion for beauty and ethics during interviews. Share personal stories or experiences that highlight your commitment to these values. It’ll help you stand out as someone who truly aligns with The Body Shop’s mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on new openings and updates directly from The Body Shop. Let’s get you in there!
We think you need these skills to ace Ethical Beauty Consultant in London
Some tips for your application 🫡
Show Your Passion for Ethical Beauty:When writing your application, let your love for ethical beauty shine through! Share why you believe in cruelty-free products and how they align with your values. We want to see your enthusiasm for making a positive impact!
Tailor Your Application:Make sure to customise your application to reflect the role of an Ethical Beauty Consultant. Highlight any relevant experience in customer service and your ability to connect with people. We appreciate when candidates take the time to show us they understand our mission.
Be Authentic:At The Body Shop, we value authenticity. Don’t be afraid to share your personal experiences with our products or similar brands. We’re looking for genuine individuals who can relate to our customers and represent our brand with integrity.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Body Shop
✨Know Your Ethical Beauty
Dive deep into The Body Shop's history and values. Understand their commitment to cruelty-free products and Community Trade programmes. Being able to discuss how these principles resonate with you will show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer, as this role is all about building rapport and making customers feel valued.
✨Engage with Product Knowledge
Familiarise yourself with The Body Shop's product range, especially the natural ingredients and their benefits. Be ready to discuss how you would recommend products based on different customer needs, showcasing your ability to connect with customers on a personal level.
✨Embrace the Brand's Activist Spirit
Be prepared to discuss how you can contribute to The Body Shop's mission of generating positive social and environmental impact. Share your thoughts on ethical beauty and how you can help promote the brand's campaigns and values in-store.
