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- Tasks: Support the store team by delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in cruelty-free beauty and ethical practices.
- Benefits: Be part of a mission-driven brand with a focus on community and sustainability.
- Other info: Flexible shifts available, perfect for students looking to gain retail experience.
- Why this job: Empower customers with beauty advice while making a positive impact on the planet.
- Qualifications: Strong interpersonal skills and a passion for beauty; customer service experience preferred.
The predicted salary is between 10 - 12 £ per hour.
The Body Shop, founded by Anita Roddick in 1976, is committed to being a force for good. We are proud to pioneer cruelty-free beauty and empower people while enriching our planet. Our activist roots are integral to our identity, reflected in our vegetarian products and campaigns.
The Body Shop is dedicated to generating positive economic, social, and environmental impact. We seek someone who is not afraid to innovate and break the mould.
Your role in a nutshell: To support the store management team in driving sales and profit through exceptional customer service on the shop floor at all times. You will demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.
More about the role: With over 2,000 exciting products, our team is on-hand to engage with customers daily. We take the time to understand our customers' needs and recommend products that enhance their well-being. Our products are packed with natural ingredients, many sourced ethically through Community Trade programmes, helping communities build a better life.
As part of our dedicated team of Consultants, you will offer expert advice and provide inspirational insights into The Body Shop products and philosophy. You will learn about the products, their origins, and proactively engage with customers to find options that suit their preferences and lifestyle.
What we look for:
- Strong interpersonal skills to build rapport with customers - customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose
12 hr CC in London employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 12 hr CC in London
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and campaigns. This way, when you chat with the team, you can show your passion and understanding of what makes them unique.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and recommend products. Role-playing scenarios with friends can help you feel more confident when it comes to real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at The Body Shop.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to their mission of ethical beauty.
We think you need these skills to ace 12 hr CC in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and retail shine through! We want to see that you genuinely care about what we do at The Body Shop and how our values resonate with you.
Be Personable: Remember, strong interpersonal skills are key! Use your application to showcase your ability to connect with others. Share examples of how you've built rapport with customers in the past – it’ll make you stand out!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the role and our company ethos. Highlight your relevant experience and how it aligns with our mission of being a force for good.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Body Shop
✨Know The Body Shop's Values
Before your interview, take some time to really understand The Body Shop's mission and values. They’re all about ethical beauty and making a positive impact, so think about how your own values align with theirs. Be ready to share examples of how you’ve demonstrated similar principles in your previous roles.
✨Show Off Your Customer Service Skills
Since the role is all about exceptional customer service, prepare specific examples from your past experiences where you went above and beyond for a customer. Think about times when you resolved issues or made someone’s day better – this will show that you’re a great fit for their team.
✨Be Ready to Discuss Products
Familiarise yourself with The Body Shop’s product range and their ethical sourcing practices. You don’t need to know everything, but having a few key products in mind and understanding their benefits will impress the interviewers. It shows you’re genuinely interested in what they do!
✨Demonstrate Your Passion
Let your enthusiasm for beauty and retail shine through during the interview. Talk about why you love the industry and how you keep up with trends. This passion can set you apart from other candidates, especially in a company that values authenticity and empowerment.