At a Glance
- Tasks: Engage with customers and share your passion for The Body Shop's ethical products.
- Company: Join a brand committed to sustainability and community support.
- Benefits: 50% off products, free samples, and volunteer time for causes you care about.
- Other info: Be part of an inclusive team that celebrates individuality and growth.
- Why this job: Make a difference while connecting with customers and promoting ethical beauty.
- Qualifications: A love for customer engagement and flexible availability for shifts.
The predicted salary is between 10 - 12 £ per hour.
Your role in a nutshell: As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role: Learn and understand our products – they’re packed with natural ingredients sourced ethically using Community Trade programmes. We’re not just selling a skin‑care routine; we’re also helping communities build a better life. Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good. Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for:
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer:
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform – We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
12hrs Fixed term key holder Livingston OUTLET employer: The Body Shop
The Body Shop is an exceptional employer that prioritises employee growth and inclusivity, offering comprehensive onboarding and training to ensure you thrive in your role. Located in Livingston, our vibrant work culture encourages personal expression and community engagement, with unique benefits such as a generous product discount, volunteer time for causes you care about, and opportunities to connect with local partners. Join us to not only enhance your career but also contribute to meaningful change through ethical practices and community support.
StudySmarter Expert Advice🤫
We think this is how you could land 12hrs Fixed term key holder Livingston OUTLET
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Body Shop, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Body Shop that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Body Shop will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Body Shop and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Body Shop
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Body Shop, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Body Shop!
