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- Tasks: Engage with customers, share product knowledge, and promote ethical beauty.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: 50% discount on products, free samples, and volunteer time for causes you care about.
- Why this job: Be part of a team that empowers communities and promotes cruelty-free beauty.
- Qualifications: Passion for customer engagement and flexible availability for shifts.
- Other info: Opportunities for growth and support for your unique identity.
The predicted salary is between 24000 - 36000 £ per year.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell: As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role:
- Learn and understand our products – they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
- Learn our customer’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for:
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer:
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform – We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose.
Customer Consultant in Gretna employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant in Gretna
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with potential employers, you can show off your passion for ethical beauty and how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working at The Body Shop. This insider info can give you a leg up in interviews and help you stand out.
✨Tip Number 3
Practice your customer engagement skills! Role-play scenarios where you recommend products based on different customer needs. This will not only boost your confidence but also prepare you for the real deal when you’re interacting with customers during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Body Shop family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Customer Consultant in Gretna
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We want to see how much you care about ethical beauty and connecting with customers. Share your personal experiences or values that align with our mission.
Tailor Your Application: Make sure to customise your application for the Customer Consultant role. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention your knowledge of our products and philosophy. We love seeing how you can fit into our unique culture!
Be Authentic: We’re all about keeping it real, so be yourself in your application! Don’t try to fit into a mould; instead, showcase your individuality and what makes you unique. We appreciate authenticity and want to know the real you.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Body Shop
✨Know Your Products
Before the interview, dive deep into The Body Shop's product range. Familiarise yourself with their natural ingredients and ethical sourcing practices. This knowledge will not only impress your interviewers but also show your genuine interest in the brand's philosophy.
✨Connect with the Brand's Values
Understand and embrace The Body Shop's commitment to social and environmental impact. Be ready to discuss how you can contribute to their mission of being a force for good. Share personal experiences that align with their values to demonstrate your passion.
✨Engage with Customer Scenarios
Prepare for role-play scenarios where you might need to advise customers. Think about how you would approach different customer needs and preferences. Show your ability to connect with people and provide tailored recommendations from the extensive product range.
✨Show Your Personality
The Body Shop values individuality, so don’t be afraid to let your personality shine through. Dress in a way that makes you feel good and reflects who you are. Be authentic in your responses and engage with the interviewers as if they were customers, showcasing your collaborative skills.