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- Tasks: Lead a passionate team to create an unforgettable customer experience in beauty retail.
- Company: Join The Body Shop, a pioneer in ethical beauty and a champion for social and environmental change.
- Benefits: Enjoy flexible working hours, a supportive team culture, and the chance to make a real impact.
- Why this job: Be part of a brand that stands for good, empowering people and enriching the planet.
- Qualifications: Experience in beauty retail and strong leadership skills are essential for this role.
- Other info: Flexibility to work weekends is required; we value collaboration and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
The Body Shop, founded in 1976 by Anita Roddick, is committed to being a force for good. We are pioneers of cruelty-free beauty and have a strong focus on empowering people and enriching our planet. Our activist roots remain a significant part of our identity, and we are dedicated to generating positive economic, social, and environmental impact.
Your role in a nutshell: To be an inspirational leader with enthusiasm for our brand and belief in our business practices. With exceptional beauty retail expertise, you will drive the store and team to deliver retail excellence, strong sales results, and an engaging customer experience.
More about the role:
- Customer Experience: Shape a customer-focused store experience by leading the team to drive customer engagement and build consumer loyalty.
- Delivery: Control and meet sales and performance targets with outstanding planning and organising skills. Exceptional stock management skills are essential, along with the ability to make sound commercial decisions based on provided data.
- Teamwork and People Management: Lead and work as part of a team, reacting quickly to any problems. Outstanding communication skills are necessary to manage the team effectively. Attract and retain individuals who reflect the brand, and develop current team members to a high standard.
What we look for:
- Experience in beauty retail and people leadership.
- Able to control and meet sales and performance targets.
- Experience of using data to make sound commercial decisions.
- Ability to work collaboratively within a feedback culture.
- Team coaching and development skills.
- Outstanding communication and operational skills.
- Leadership skills for personal and business success.
- Good IT skills.
- Flexibility to work across Sunday to Saturday is required.
Talent Drivers: Commerciality, Collaborative Skills, Leadership, Personal Conduct, Purpose.
FTC Store Manager employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FTC Store Manager
✨Tip Number 1
Familiarise yourself with The Body Shop's values and mission. Understanding their commitment to ethical beauty and social responsibility will help you align your interview responses with their brand ethos, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Prepare specific examples from your past experience in beauty retail that demonstrate your ability to drive sales and enhance customer experience. Highlighting measurable achievements can set you apart and show that you have the expertise they are looking for.
✨Tip Number 3
Brush up on your knowledge of current beauty trends and competitors in the market. Being able to discuss these topics during your interview will show that you are proactive and passionate about the industry, which is crucial for a Store Manager role.
✨Tip Number 4
Demonstrate your leadership skills by preparing to discuss how you've successfully managed teams in the past. Be ready to share strategies you've used to motivate staff and improve performance, as this is a key aspect of the Store Manager position.
We think you need these skills to ace FTC Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with The Body Shop's values and mission. Highlight your alignment with their commitment to ethical beauty and social responsibility in your application.
Tailor Your CV: Ensure your CV reflects your experience in beauty retail and people leadership. Emphasise your ability to meet sales targets and manage teams effectively, using specific examples where possible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership skills. Mention how you can enhance customer experience and drive sales at The Body Shop.
Showcase Your Communication Skills: In your application, demonstrate your outstanding communication abilities. Provide examples of how you've successfully led teams and resolved issues in previous roles.
How to prepare for a job interview at The Body Shop
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for beauty products and the ethical values of The Body Shop. Share personal experiences with their products and how they align with your own beliefs about cruelty-free and sustainable practices.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, manage conflicts, and create a positive work environment that reflects the brand's values.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you have used data to drive sales and make informed business decisions in previous roles.
✨Emphasise Customer Experience
Discuss strategies you've implemented to enhance customer engagement and loyalty. Show that you understand the importance of creating a memorable shopping experience that aligns with The Body Shop's mission.
