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- Tasks: Engage with customers, share product knowledge, and drive sales in a vibrant store environment.
- Company: Join The Body Shop, a pioneer in ethical beauty and community empowerment.
- Benefits: 50% discount on products, training opportunities, and volunteer time for causes you care about.
- Why this job: Be part of a brand that stands for good and connects with customers authentically.
- Qualifications: Passion for customer engagement and flexible availability for various shifts.
- Other info: Enjoy a unique work culture that celebrates individuality and offers growth opportunities.
The predicted salary is between 10 - 13 £ per hour.
Company: The Body Shop International Limited
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever.
Your role in a nutshell:
- As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
- You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role:
- Learn and understand our products - they are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
- Learn our customer’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for:
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer:
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- Uniform - We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop.
Fixed term Customer Consultant 12 hrs employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed term Customer Consultant 12 hrs
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with customers, you can share your passion and knowledge, making those connections that really matter.
✨Tip Number 2
Be proactive in engaging with customers. Don’t just wait for them to approach you; start conversations about their needs and preferences. Show them how The Body Shop’s products can fit into their lifestyle – it’s all about creating that personal touch!
✨Tip Number 3
Show your enthusiasm for the role during interviews or meet-ups. Let your personality shine through! The Body Shop loves individuals who are not afraid to be themselves and mix things up, so don’t hold back on sharing your unique perspective.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your vibe and skills.
We think you need these skills to ace Fixed term Customer Consultant 12 hrs
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love candidates who are genuinely excited about our products and values, so don’t hold back on sharing why you want to be part of our mission.
Tailor Your Application: Make sure to customise your application to reflect the role of a Customer Consultant. Highlight any relevant experience you have in customer service or retail, and how you can connect with customers to enhance their shopping experience with us.
Be Authentic: We’re all about keeping it real, so be yourself in your application! Share your unique story and what makes you a great fit for our team. Authenticity is key, and we want to know the real you.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at The Body Shop
✨Know Your Products
Before the interview, dive deep into The Body Shop's product range. Familiarise yourself with their natural ingredients and ethical sourcing practices. This knowledge will not only impress your interviewers but also show your genuine interest in the brand's philosophy.
✨Connect with the Brand's Values
Understand and resonate with The Body Shop's commitment to social and environmental impact. Be prepared to discuss how you can contribute to their mission of being a force for good. Share personal experiences that align with their values to make a memorable impression.
✨Engage with Customer Scenarios
Think about potential customer interactions you might face as a consultant. Prepare examples of how you would engage with customers, recommend products, and provide exceptional service. This will demonstrate your proactive approach and customer-centric mindset.
✨Show Your Personality
The Body Shop values individuality, so don’t be afraid to let your personality shine through during the interview. Dress in a way that makes you feel good and be authentic in your responses. They’re looking for someone who can mix things up, so show them what makes you unique!