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For Companies At a Glance
- Tasks: Lead a passionate team to create an unforgettable customer experience and drive sales.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for good.
- Benefits: Competitive salary, flexible hours, and opportunities for personal and professional growth.
- Why this job: Be part of a brand that empowers people and enriches the planet while making a real impact.
- Qualifications: Experience in beauty retail and strong leadership skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
More about the role
- Customer Experience: We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store Manager should also ensure the development of consumer loyalty to help build The Body Shop brand.
- Delivery: Retail related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people.
- Teamwork and People Management: Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.
What we look for:
- Experience in beauty retail and people leadership
- Able to control and meet sales and performance targets with outstanding planning and organising skills
- Experience of using data provided to make sound commercial and business decisions
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Ability to demonstrate outstanding communication and operational skills
- Leadership skills to achieve personal and business success
- Good IT Skills
- Flexibility to work across Sunday to Saturday is required.
Talent Drivers:
- Commerciality
- Collaborative Skills
- Leadership
- Personal Conduct
- Purpose
Store Manager - Merry Hill in Dudley employer: The Body Shop
Contact Detail:
The Body Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Merry Hill in Dudley
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and recent campaigns. This way, when you walk into that interview, you can show your passion and understanding of the brand, which is key for a Store Manager role.
✨Tip Number 2
Practice your leadership stories! Think about times you've successfully led a team or tackled challenges in retail. We want to hear how you’ve inspired others and driven results, so have those examples ready to share.
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used data to make decisions in previous roles. This will demonstrate your ability to drive sales and manage stock effectively, which is crucial for the Store Manager position.
✨Tip Number 4
Don’t forget to highlight your teamwork abilities! Share experiences where you’ve collaborated with others to achieve goals. The Body Shop values a collaborative culture, so showing you can work well with a team will definitely set you apart.
We think you need these skills to ace Store Manager - Merry Hill in Dudley
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty products shine through! Share your experiences and how they connect with The Body Shop's values. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its mission.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or tackled challenges head-on. We’re looking for someone who can inspire and develop their team!
Be Data-Savvy: Mention any experience you have with using data to drive sales or improve customer experiences. We love candidates who can make informed decisions based on numbers, so don’t shy away from sharing specific examples of how you've used data in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at The Body Shop!
How to prepare for a job interview at The Body Shop
✨Know Your Brand Inside Out
Before the interview, dive deep into The Body Shop's history, values, and product range. Understand their commitment to cruelty-free beauty and how they empower communities. This knowledge will not only impress your interviewers but also show that you genuinely align with their mission.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, especially in a retail environment. Discuss specific situations where you’ve driven sales or improved customer experience, as this aligns perfectly with what they’re looking for.
✨Be Data Savvy
Familiarise yourself with how to use sales data to make informed decisions. Be ready to discuss how you've used data in previous roles to meet targets or improve performance. This will demonstrate your commercial acumen and ability to drive results, which is crucial for a Store Manager.
✨Emphasise Teamwork and Communication
Prepare to talk about your experience in fostering a collaborative team environment. Share examples of how you've handled challenges within a team and how you communicate effectively with both staff and customers. This will show that you can manage and develop a team while keeping customer satisfaction at the forefront.
